Assoc Director, Sales Analytics & Operations

Job Description

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

In this role, the Associate Director will be responsible for managing the tasks, and activities supporting HIV Treatment Therapeutic Specialists and Community Liaisons. This individual contributor will serve as key member of the Sales Analytics team and manage cross-functional projects, and leads components of departmental projects of varying complexity. May manage, monitor, and/or review progress and accuracy of work of one or more contractors/vendors.

Key functions of this role include the following:

Strategic Planning & Performance Tracking

• Leads performance/KPI development and field reporting, enabling a thorough understanding of regional performance and opportunities based on a variety of inputs.
• Develop data-driven insights to inform field force strategy and execution.
• Identify, define and conduct ad hoc analysis as needed to support evolving business requirements and to provide timely business insights.
• Responsible for managing and deploying quarterly targeting and segmentation (i.e. realignments/reorganizations, data refresh assessments).
• Performance reporting and diagnostics, including design and implementation of field facing dashboards and reports.
• Field force training and training sustainment on analytics tools for performance evaluation and opportunity assessment for execution.
• Serves as a strategic liaison to field teams, partnering to identify opportunities and address data and analytics needs that drive commercial effectiveness.
• Evaluate potential new secondary data sources and analytics methodologies to continually elevate the impact of business analytics.
• Operationalize new data sources through collaboration with data strategy and governance, and IT teams.
• Inform Salesforce size and structure recommendations for different phases of product life cycle.
• Embody a culture of operational excellence and continuous improvement.
• Uphold Gilead Core Values and Leadership Commitments.

Actionable Insights

• Leads the integration of insight and analysis from a variety of sources to inform material decisions through the delivery of robust opportunities and market context. Consolidates a variety of data and information into actionable brand opportunities.
• Provides objective quantitative analyses and leads the development of business cases to determine key opportunities and address critical business issues for the brand and/or TA.
• Collaborates with Advanced Analytics team to use predictive AI/ML techniques to surface opportunities such as likely patient alerts based on predictive modeling, next best action for execution efficiency; and lead the operationalization and field adoption of outputs through collaboration, education/trainings and change management.
• Deliver effective presentations of findings and recommendations to multiple levels of leadership through various communication channels

Stakeholder Management

• Interacts with a broad range of internal customers ranging from VP, Field leadership, Brand leadership, Integrated Insights, Data Strategy and Governance, Commercial Learning and Development, IT.
• Establishes and maintains business relationships with key stakeholders within the Commercial organization, and consistently demonstrates a thorough understanding of internal customers’ business needs.
• Viewed as a cross-functional subject matter expert and sought for advice on decisions that can impact business operations.
• Management and relationship development with key stakeholder groups in Sales, Marketing and Commercial operations.
• Management of external consulting resources from a project delivery and timeline perspective.
  

Basic Qualifications:

• 10+ Years with BS/BA
  OR
• 8+ Years with MS/MA or MBA
  

Preferred Qualifications:

• 10+ years of experience and a Bachelor’s degree in business administration, economics, finance or related fields or 8+ years of experience with MS/MA or MBA
• Demonstrated ability to pull together insights from a variety of sources and develop strategic guidance for field teams that result in a business decision or action.
• Strong business acumen and excellent communication and interpersonal skills.
• Demonstrated communication and teamwork skills; ability to gain consensus and act within a matrix team environment; Ability to work in a collaborative and influencing fashion that drives to business action.
• Proficiency in secondary data analysis with intimate knowledge of a variety of industry secondary data sources (e.g., IQVIA, SHA, DRG, LabCorp)
• Strong working knowledge of relevant software systems (e.g. MS Excel, Access, MS Word & PowerPoint, Tableau etc.) is required.
• Excellent organizational, planning and project management skills and ability to effectively manage cross-functional projects.
• MBA or Masters degree preferred. Preferred concentrations in one or more of healthcare, general management, analytics, and data sciences.
• Pharmaceutical or healthcare related experience highly desirable.
• Consultative/Analytics background preferred.

People Leader Accountabilities:

• Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.

• Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop and realize their purpose.

• Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.

The salary range for this position is: $182,070.00 - $235,620.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

For jobs in the United States:

Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex , age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact [email protected] for assistance.

For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.

Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law.

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.