Shift Lead

Walgreens
Oakland, CA
  • Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
  • Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
  • Models and delivers a distinctive and delightful customer experience.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Responsible for holding store keys to open and close without management as necessary.
  • Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
  • Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
  • Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
  • Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
  • Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
  • Assist with ensuring the Outdate program is followed with team members.
  • Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
  • Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Assist at Pharmacy out window as requested.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Responsible for bag checks of team members before leaving the store.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager.
  • Obtains and maintains valid PTCB certification or pharmacy license as required by state.
Communications
  • Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
  • Reports disciplinary issues and customer complaints to management.

Basic Qualifications
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Salary Range: $18 - $20 / Hourly
Posted 2026-07-18

Recommended Jobs

Insurance Sales Representative

Bankers Life
San Diego, CA

Job Description Job Description Overview: Insurance Sales Agent – Hybrid Remote CA This is a commission-based position. Note: Applicants must reside in the state of California to be considered…

View Details
Posted 2026-07-17

Experienced Home Care Aide

HomeWell Care Services CA178
Torrance, CA

Benefits: Flexible Schedules Opportunities for Growth Ongoing Training Holiday Pay Work Locally Weekly Pay HomeWell Care Services, Serving the South Bay and Long Beach Areas …

View Details
Posted 2026-07-17

Parent Educator - Part Time

PACE
Los Angeles, CA

Position Compensation: $ 17.50- $25.00 per hour GENERAL INFORMATION: PACE Education provides high quality early childhood education with case management support services from birth to five years of …

View Details
Posted 2026-05-27

Housekeeper- Big Sur

Guest Services
Big Sur, CA

Compensation Amount: 18.00 USD Hourly Job Summary: The Housekeeper performs skilled and routine maintenance and tasks necessary to maintain the cleanliness and sanitation of the unit. Job D…

View Details
Posted 2026-07-18

Marketing Specialist

Wilson Artisan Wineries Wilson Artisan Wineries
Geyserville, CA

Job Description: The Marketing Specialist will assist with the development, design, and implementation of sales and marketing strategies to promote the brand’s story, cultivate and maintain last…

View Details
Posted 2026-06-26

Maintenance Technician II CA

Federal Express Corporation
City of Industry, CA

MINIMUM EDUCATION High School Diploma or GED required Certificates in Industrial Maintenance/Mechatronics, electrical or mechanical trade or related area and an associate degree in a related ar…

View Details
Posted 2026-07-18

Physician (Chief of Diagnostic Imaging)

Veterans Affairs, Veterans Health Administration
Long Beach, CA

Summary The VA Long Beach Healthcare System (VALBHS) is seeking an accomplished and mission-driven physician leader to serve as Chief of the Imaging Health Care Group (HCG). This is an exceptional…

View Details
Posted 2026-06-27

Occupational Therapy Assistant (COTA) - $2,000 Annual Education Stipend!

Spectrum Center Schools and Programs
Fairfield, CA

Starting Rate: $45 - $50 /hour based on experience PLUS $2,000 Annual Education Stipend! Environment: Special Education Program, Grades K-12 , a growing, dynamic organization with a social mi…

View Details
Posted 2026-06-28

Home Health Physical Therapist (PT)

Lifespan Therapy
Encinitas, CA

Home Health Physical Therapist - Patient-Centered Care with Unmatched Flexibility Since 2008, Lifespan Therapy has empowered qualified clinicians to connect with homebound geriatric patients…

View Details
Posted 2026-07-06

Bartender

Roscoe - Anaheim
Anaheim, CA

Job Description Job Description Job Description: At ShiftPixy, the Bartender provides friendly and responsive service to all guests, ensuring a fun and safe environment. The Bartender prepares co…

View Details
Posted 2026-06-26