Technical Product Manager, Reporting and Insights

About Us

Move money. Make money. Finix is a full-stack acquirer processor, empowering businesses of all sizes with flexible, modern payment solutions. Processing billions of dollars annually, Finix enables SaaS, marketplace, and e-commerce platforms to accept payments, manage payouts, and onboard merchants seamlessly. With our no-code, low-code, and developer-friendly tools, businesses can get up and running in hours—not months.

Finix has raised over $175M, including a $75M Series C led by Acrew Capital, with participation from Lightspeed Venture Partners, Leap Global, American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Sequoia Capital, Visa, and others.

We're seeking a Technical Product Manager to lead our reporting and insights capabilities, empowering merchants and partners with actionable data to optimize their payments operations. This role sits at the intersection of product strategy, technical architecture, and data analytics, requiring deep understanding of payments ecosystems and business intelligence platforms.

Product Strategy & Vision

- Define and execute the product roadmap for reporting, analytics, and business intelligence tools

- Identify market opportunities and customer needs for enhanced data visibility and insights

- Collaborate with leadership to align reporting capabilities with overall business strategy

- Drive product decisions based on data analysis, customer feedback, and market research

Technical Leadership

- Partner with engineering teams to design scalable data architecture and reporting infrastructure

- Define technical requirements for data pipelines, APIs, and integration capabilities

- Ensure reporting systems can handle high-volume transaction data with real-time processing

- Oversee the technical implementation of dashboards, alerts, and automated reporting features

Customer & Stakeholder Management

- Work closely with merchants, partners, and internal teams to understand reporting requirements

- Collaborate with sales and customer success teams to support client onboarding and adoption

- Present product updates and roadmap to executive leadership and key stakeholders

Data & Analytics

- Define key performance indicators (KPIs) and metrics for payments operations

- Ensure data accuracy, consistency, and reliability across all reporting tools

- Work with data science teams to develop predictive analytics and machine learning capabilities

Cross-functional Collaboration

- Partner with compliance and risk teams to ensure regulatory reporting requirements are met

- Collaborate with finance teams on reconciliation, settlement, and financial reporting needs

- Work with customer support to address reporting-related inquiries and issues

$180,000 - $220,000 a year

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Finix is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

Role: Technical Product Manager IV

Level: IC4

Location: San Francisco, CA

Base Salary Range: $180,000/yr to $220,000/yr + equity + benefits

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job related skills, experience, and relevant education or training.