Licensed Insurance Customer Service

Peter Padilla - State Farm Agency
Merced, CA

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.

We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:

Responsibilities include but not limited to:

  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Maintain a strong work ethic with a total commitment to success each and every day

What we provide:

  • Base Pay plus Bonus on sales
  • Paid Time Off (vacation/holiday and personal/sick days)
  • Holidays
  • Health Insurance Allowance
  • Life Insurance
  • Retirement Plan
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Requirements:

  • Must be able to work in office Monday - Friday 8:00 a.m. - 5:00 p.m.
  • Must pass background check
  • Insurance Sales Experience/ Property & Casualty and L/H licenses preferred
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Ability to multi-task
  • Ability to effectively relate to a customer
  • Property & Casualty license
  • Life & Health license

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Posted 2025-10-31

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