AVP, Business Systems Support
Banc of California
Gardena, CA
BANC OF CALIFORNIA AND YOUR CAREER Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the “bank”). Banc of California is one of the nation’s premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through BancEdge. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more. At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values – Entrepreneurialism, Operational Excellence, and Superior Analytics – empower us in creating a dynamic and inclusive workplace. We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more. TOGETHER WE WIN THE OPPORTUNITY The AVP, Business Systems & nCino Administration will serve as a senior functional and technical contributor responsible for administering, enhancing, and supporting the Bank’s nCino platform. This role combines advanced business systems analysis, nCino administration, and Salesforce Flow design expertise to optimize commercial lending operations and enterprise workflows. The AVP partners with business stakeholders, technology teams, and vendors to define requirements, implement solutions, and ensure platform stability, scalability, and alignment with Banc of California’s objectives. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates. How You’ll Make a Difference
- Lead end-to-end delivery of nCino enhancements, including gathering and translating business requirements into user stories, process flows, and functional specifications.
- Support the primary nCino administrator, assisting with configuration, workflow enhancements, page layouts, validation rules, data integrations, and user management.
- Design, build, test, and deploy advanced Salesforce Flows to automate business processes and improve operational efficiency.
- Utilize and troubleshoot Apex classes and triggers in partnership with development resources; ability to understand Apex logic for impact analysis and solution design.
- Act as liaison between business units, IT, and vendors to ensure optimal platform performance and solution delivery.
- Conduct impact analysis related to configuration changes and cross-functional dependencies.
- Manage upgrades, releases, and change requests in accordance with the Bank’s SDLC and Change Management policies.
- Support and participate in User Acceptance Testing and develop test cases and scripts ensuring traceability to requirements.
- Develop and maintain training materials, knowledge-base documentation, and self-service support tools.
- Create and maintain reports and dashboards; perform data uploads as needed.
- Participate in annual Disaster Recovery exercises and ensure alignment to business continuity standards.
- Serve as a mentor and subject matter expert for junior analysts or support staff.
- Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.
- Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; promotes working environment free of harassment of any type.
- Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.
- Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.
- Performs other duties and projects as assigned
- Bachelor’s degree in Information Systems, Computer Science, Business, or related field preferred.
- Salesforce Administrator certification highly preferred; nCino Administrator experience required.
- Additional Salesforce certifications a plus (Platform App Builder, Platform Developer I preferred).
- 4–6+ years of experience in Business or Systems Analysis.
- 3+ years of experience administering nCino with strong understanding of commercial lending workflows.
- 4+ years of Salesforce administration experience with demonstrated proficiency in Salesforce Flow design.
- Proficiency and understanding of Apex classes and triggers, including ability to read, interpret, and partner with developers on Apex-related solutions.
- Strong understanding of SDLC, business process design, and cross-functional impact analysis.
- Experience working with vendors and external technology partners.
- Strong written and verbal communication skills, including documentation and requirements gathering.
- Ability to work independently and manage multiple priorities.
- Knowledge of federal compliance requirements applicable to lending systems (Reg B, HMDA, RESPA, TILA, BSA/AML, etc.).
- Experience supporting incident management and system release cycles.
- High School diploma or equivalent required
- Financial Security: You will be eligible to participate in the company’s 401k plan which includes a company match and immediate vesting.
- Health & Well-Being: We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).
- Building & Supporting Your Family: Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.
- Paid Time Away: Eligible team members receive paid vacation days, holidays, and volunteer time off.
- Career Growth Opportunities: To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.
Posted 2025-12-27
Recommended Jobs
Senior Software Engineer - Fullstack
Pave
San Francisco, CA
Who We Are At Pave, we're building the industry’s leading compensation platform, combining the world's largest real-time compensation dataset with deep expertise in AI and machine learning. Our …
View Details
Posted 2026-01-07
Senior Software Engineer - Backend
Sigma Computing
San Francisco, CA
About the Role Sigma is transforming how businesses run by delivering a high performance platform on the modern data architecture. Hence, we are growing the engineering team and looking…
View Details
Posted 2025-12-10
Advanced Funeral Planner
Treasured Memories
Simi Valley, CA
As an Advanced Funeral Planner, you will be responsible for assisting families in planning and securing pre-arranged funeral services for a local funeral establishment. This role requires a high leve…
View Details
Posted 2026-01-12
Mechanical Engineer Intern
Archer
California
Archer is an aerospace company based in San Jose, California building an all-electric vertical takeoff and landing aircraft with a mission to advance the benefits of sustainable air mobility. We are d…
View Details
Posted 2025-12-25
Commercial Sales (Pest Control) (Davis)
Sprague Pest Solutions
Davis, CA
Build Relationships. Serve Essential Industries. Protect Public Health. Are you a talented B2B sales professional looking for the opportunity to make a difference while making a living? Spragu…
View Details
Posted 2026-01-03
Product Manager, Chemistry
Benchling
San Francisco, CA
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed …
View Details
Posted 2025-11-25
Senior Software Engineer, Perception Data Primary
Waymo
Mountain View, CA
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building …
View Details
Posted 2025-12-19
Senior DevOps Engineer - Platform 1 (P1)
Zipline
South San Francisco, CA
About Zipline Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, m…
View Details
Posted 2025-12-13
Machine Learning Engineer - GenAI, LLM, Agentic AI
Eightfold
Santa Clara, CA
Research, design, development, and deployment of advanced AI agents and agentic systems. Architect and implement complex multi-agent systems, including planning, decision-making, and execution capabil…
View Details
Posted 2026-01-07
Clinical Quality Associate (Boston, MA; Dallas, TX; New York, NY; San Francisco, CA)
CEDENT
San Francisco, CA
Job Overview: We are looking for a detail-oriented and proactive Clinical Quality Associate to support our Clinical Quality team. This role is integral to assisting the Clinical Quality Manager a…
View Details
Posted 2025-09-02