UPS Store Sales Associate
:
The UPS Store Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
QUALIFICATIONS
- Part time: 20-30 hours per week
- Starting at $16 per hour - pay is determined based off experience
- Excellent retail customer service and computer skills
- Retail sales experience: 1-2 years (Preferred)
- Certified Notary Public license is a plus, but not required
- Must present a professional image & great attitude working well with both customers and fellow employees
- Must be a fast learner, problem solver and critical thinker
- Must have the ability / endurance to stand and move for several hours at a time
- Must have the physical ability to perform this job (lifting, bending, etc.) and be able to lift 50+ pounds
- Education: High School Diploma or GED
- Must pass pre-employment background check
Benefits for qualified candidates:
- Bonus opportunities
- 401k option
- Paid vacation
- Paid training
- Paid uniform
- Excellent opportunities for growth and promotion
- Contact email: [email protected]
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