Head of HR (Retail/Restaurants) (Hiring Immediately)
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Salary: $185,000 - $210,000 per year A bit about us: Our client is a dynamic, multi-state organization committed to operational excellence, scalable growth, and building a people-first culture. With a large and diverse workforce, they focus on innovation, compliance, and continuous improvement while fostering an environment where employees at all levels can thrive and contribute meaningfully to long-term success. Why join us?
- Lead enterprise-wide HR strategy with direct influence on executive decision-making
- Drive innovation through HR systems, automation, and large-scale process improvements
- Collaborate across a diverse, multi-location workforce with strong growth trajectory
- Shape culture and talent strategy in a high-impact leadership role
- Lead and oversee all core HR functions including employee relations, talent acquisition, training and development, compensation, payroll, HRIS, talent management, and benefits administration
- Drive operational efficiency and cost optimization through process improvements, automation, and workforce strategies
- Evaluate organizational structure and lead initiatives to improve scalability and overall effectiveness
- Provide leadership to HR teams across multiple locations and partner with senior leadership on strategic initiatives
- Manage complex employee relations matters, including investigations and compliance-related issues
- Ensure accurate HR reporting and utilize data to identify trends, inform decisions, and support business strategy
- Develop and implement HR policies, programs, and initiatives aligned with organizational objectives
- Maintain compliance with all applicable federal, state, and local employment laws and regulations
- Stay current on HR trends, best practices, and regulatory updates, and advise leadership accordingly
- Oversee departmental budgeting and resource planning
- Manage and administer compensation, benefits, performance management, employee engagement, and development programs
- Lead recruiting strategies and workforce planning efforts to meet organizational needs
- Oversee HR systems including HRIS and applicant tracking systems, ensuring proper functionality and process documentation
- Partner with external vendors to support benefits administration and ensure competitive offerings
- Analyze HR data and present insights and metrics to leadership as needed
- Lead required reporting and filings with government agencies
- Support additional HR initiatives and projects as required in a fast-paced, evolving environment
- Bachelor’s degree in Human Resources, Business, or a related field preferred
- 12+ years of progressive HR experience, including leadership of multiple HR functions
- Experience supporting high-volume, multi-site organizations (retail or similar environment preferred)
- Professional HR certification (SPHR or SHRM-SCP) preferred
- Strong background in employee relations, investigations, and compliance
- Experience with HRIS platforms such as UKG, Paylocity, or similar systems
- Knowledge of benefits administration, including health and welfare programs
- Strong written and verbal communication skills
- Proficiency in Microsoft Office; advanced Excel skills preferred
- Ability to analyze data and connect insights to business performance
- Strong project management skills with the ability to manage multiple priorities
- In-depth knowledge of employment laws and regulations
- Highly organized, self-motivated, and detail-oriented
- Strong interpersonal and problem-solving skills
- Willingness to travel approximately 10–15%
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