Employment Development Specialist I

Job Description and Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

The Employment Development Specialist I (EDS I) position requires the selected candidate to work closely with the management team on a daily basis. The EDS I is responsible for a variety of analytic, administrative, and technical functions critical to the daily operations in an Unemployment Insurance (UI) environment. This includes but is not limited to research, study and analysis of data, production of the results/reports and propose resolutions based on workload trends. The EDS I assists management in planning and distributing workload to the staff using the UI Scheduling System as well as other distribution methods, support management in quality control and budget planning. More details on this position can be found on the Position Statement as attached.

Travel and/or overtime may be required.  Position exist in San Diego County. 

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the .

Working Conditions

Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Office Building Cubicle/Call Center Environment

Occasional travel may be required

Special Requirements

Must have current list or transfer eligibility to apply for full time permanent term. Non-list candidates may apply for Training and Development term.

It is strongly encouraged to apply through your CalCareer Account at .

Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.

• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.

• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.

• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment

To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

The Employment Development Specialist I is a Departmental Promotional exam for EDD employees only. The next administration of the Employment Development Specialist I exam is tentatively scheduled for 10/2026.

For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong writing, typing, and communication skills
• Proficient in analysis and works well with numbers.
• Skilled in computer usage, especially in Excel, Word and other common Microsoft programs
• Broad knowledge of and experience in the UI program and system, especially the UI scheduling system.
• Flexible and adaptable to change, with the ability to effectively manage work priorities and maintain a strong attention to detail.
• Strong organizational and time management skills.

Benefits

Benefit information can be found on the CalHR website, , and the CalPERS website, .

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required . The SOQ will be considered the first phase of the hiring process for this position. If your qualifications are competitive, you may be invited to an interview.

The SOQ should be typed and not more than two pages in length, Arial, 12-point font, and single-spaced.  Be sure to include your name and the title, "Statement of Qualifications" on the top of the document.

Describe your experience, background, and explain how these qualifications will help you be successful in this position.

Responses to the SOQ must be written thoroughly. The initial evaluation of each applicant will be based on content of answers and written communication skills, in addition to all other application materials.

Resume and/or cover letters DO NOT take the place of the SOQ. Applications received without an SOQ or SOQs that do not follow the statements above will not receive further consideration and will be excluded from the hiring process.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  A Statement of Qualifications (SOQ) is Required. Please see “Statement of Qualifications Requirements” section for more information about the SOQ.