Vice President, Sales Executive - Operate - BPaaS (Business Process-as-a-Service)

Deloitte LLP
California
Operate - Business Process-as-a-Service (BPaaS) - Vice President, Sales Executive

Are you a Sales Executive (SE) with an entrepreneurial mindset, proven experience in managed services, and a track record of driving complex, outcome-focused sales? Deloitte Consulting LP is seeking a high-performing client relationship and solutions Sales Executive to lead the pursuit and growth of clients within our BPaaS (Business Process-as-a-Service) / BPO practice, which focuses on selling and delivering technology-enabled business process outsourcing, automation, and GenAI-powered operational transformation.

The Team

The Operate Sales Executive cohort supports Deloitte's Operate GTM strategy to uncover, nurture, and close large-scale BPaaS and managed services sales opportunities. Working hand-in-hand with Partners, Principals, and Managing Directors, these sales executives focus their highly skilled efforts on securing relationships with qualified targets and decision-makers to uncover opportunities, develop effective sales strategies, manage the pursuit process, and act as a key advisor to the pursuit team throughout the sales process, leveraging relationships with third-party advisors (TPAs), sourcing partners, and analysts where appropriate.

Key Responsibilities
  • Drive growth of the Deloitte BPaaS pipeline by identifying, developing, and closing opportunities for business process outsourcing, automation, and GenAI-enabled services.
  • Qualify, shape, and lead pursuits for BPaaS deals, collaborating with professionals and delivery teams to design tailored solutions using BPaaS storefront offerings aligned to client needs (e.g., Fin Ops (Finance Operations), Supply Chain Ops, FP&A (financial planning & analysis) Operate, and Financial Crime Operate capabilities such as Know Your Customer / anti-money laundering (KYC/AML), AML Transaction Monitoring, Fraud, and Screening).
  • Provide hands-on solutioning and pricing expertise in large, complex BPaaS and multi-tower managed services deals.
  • Expand key BPaaS GTM focus areas and capabilities, including automation, analytics, and digital transformation, and increase our involvement with Global Capability Centers (GCCs) and strategic ecosystem partners, with emphasis on Finance Operate, Controllership Operate, Cyber Operate, and related Operate domains.
  • Build and nurture executive-level client relationships, serving as a trusted advisor on BPaaS and outcome-based solutions that drive operational efficiency, scalability, and innovation.
  • Develop and execute go-to-market strategies and tactical sales plans to generate demand and accelerate deal cycles for BPaaS, with a focus on digital transformation, automation, and GenAI-powered operations.
  • Target and engage C-suite executives and senior decision-makers to position Deloitte's BPaaS value proposition and secure buy-in for large-scale business process outsourcing engagements.
  • Support and follow up on direct marketing campaigns, industry events, and eminence-building activities to generate and nurture leads for BPaaS.
  • Influence and guide client stakeholders at all organizational levels, leveraging Deloitte's ecosystem relationships, talent models, service delivery platforms, and TPA/analyst channels to differentiate BPaaS and drive value.
  • Stay current on industry trends, regulatory changes, and emerging technologies relevant to BPaaS, and proactively identify new opportunities for Deloitte BPaaS.
Required Qualifications
  • Minimum of 10 years' experience managing complex client relationships and large-scale business process outsourcing or managed services deals, preferably in BPaaS or recurring service delivery environments.
  • Minimum of 5 years' experience in a specific domain, e.g., finance and accounting (including R2R/Controllership Operate), HR, supply chain (e.g., Planning Command Centers), procurement, FP&A, or Financial Crime (KYC/AML).
  • Proven track record in selling BPaaS, managed/outsourced solutions, or technology-enabled business process services, with experience navigating long sales cycles and large deals.
  • Ability to handle end-to-end pursuit process, including solutioning, pricing, interacting with third-party advisors (TPAs), competitive analysis, win theme creation, and maintaining working relationships with sourcing advisors and industry analysts.
  • Established business relationships with senior client/prospect executives across targeted industries.
  • Ability to work as a team player.
  • Strong presentation and communication skills.
  • Solid understanding of the BPaaS and managed services marketplace, including trends, competitive landscape, and client challenges.
  • Ability to gain access and influence decision-makers at all levels in client organizations.
  • Experience developing and executing strategic and tactical plans to close large, recurring revenue contracts.
  • Experience selling intangibles and outcome-based solutions.
  • Ability to travel up to 60%, on average, based on the work you do and the clients/industries/sectors you serve
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
  • *Specific locations preferred by Industry:
    • Technology, Media & Telecommunications (TMT): San Francisco/Bay Area
    • Financial Services Industry (FSI): New York/New Jersey/Connecticut
    • Insurance Industry: Location flexible

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $175,300 - $322,900.

You may also be eligible to participate in a sales incentive program, whereby you may be eligible to receive certain incentive compensation amounts based on achievement of certain sales goals set forth each year, subject to the terms and conditions of any applicable program document.

Information for applicants with a need for accommodation:

SalesOpsGreenDot

EA_ExpHire

#DeloitteNDO
Posted 2026-04-12

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