Technical Program Manager I, Infrastructure Engineering, Core
- Bachelor's degree in a technical field, or equivalent practical experience.
- 1 year of experience in program management.
- Experience with large-scale infrastructure projects (e.g., across software, hardware, data center, or networking).
- Experience working on infrastructure engineering teams or experience in service performance or quality.
- Experience managing cross-functional or cross-team projects.
- Coordinate and deliver program communications in close collaboration with program stakeholders, including metrics progress, meeting notes, meeting AIs, decision/escalation logs, newsletters, and websites.
- Collect data relating to program progress from program stakeholders. Maintain project trackers and status reports in close collaboration with program stakeholders.
- Author program charter that addresses scope and timeline of basic program, specify program OKRs, and explain resource requirements/dependencies, in close collaboration with program stakeholders.
- Author stakeholder map that specifies who is impacted by, and who influences, program outcome in close collaboration with program stakeholders.
- Triage technical bugs and feature requests alongside engineering stakeholders for purposes of prioritization, resourcing, and tracking execution.
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