Resource Strategies Analyst

Job Description and Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

The EDD Workforce Services Branch (WSB) is seeking candidates to apply for an Analyst I position in the Resource Strategies Unit within the Deputy Director's Office. Working as an Analyst, you'll be part of a diverse and passionate team helping our fellow Californians get back to work. You will utilize your problem solving skills for creative solutions in the workforce system. This role is ideal for someone who enjoys problem-solving, developing creative solutions, and delivering excellent customer service to both internal and external stakeholders. You will experience a fast-paced, dynamic workload supported by knowledgeable leadership and team members who are committed to your success. You'll make a difference every day.

Under the direction of the Supervisor I in the RSU, you will support the EDD WSB by evaluating the effectiveness of workforce programs administered by the EDD and its partners. You will work across a variety of high-level, complex, and sensitive program and policy areas, serving as a subject matter expert and providing key analysis and recommendations to advise and support the WSB Deputy Director on statewide workforce service initiatives. Your contributions will help ensure consistent and aligned implementation of programs in support of EDD WSB goals and the Workforce Innovation and Opportunity Act of 2014.

In this role, you will conduct research and data analysis that informs service delivery strategies, policy development, and program improvements. Collaboration is essential, and you will work closely with colleagues at all levels, across units and departments, as well as with external stakeholders. You will actively support the EDD’s vision, mission, and goals by participating in team decision-making, strategy development, and effective problem-solving efforts.

 About WSB:

The Workforce Services Branch (WSB) administers the Workforce Innovation and Opportunity Act (WIOA) and Wagner-Peyser (W-P) programs which prepare adults, youth, and dislocated workers for participation in the workforce and brings employers with job openings together with qualified job seekers. The WSB is comprised of three Field Divisions which directly deliver services to the public across California: Los Angeles/Coastal Division, Northern Division, and Southern Division. The WSB’s Central Office Workforce Services Division supports EDD staff in the field and provides program guidance to WIOA-funded partners located throughout California. The Deputy Director’s office oversees the Branch personnel program, risk management program, statewide workforce initiatives and participates in the development of policy and funding strategies in support of the workforce system.

WSB Mission
California’s workforce system supports economic vitality by connecting people, training, and work.

As a state employee, you potentially have access to excellent medical, dental, and vision insurance, retirement and savings plans, the Employee Assistance Program and more! In addition to these benefits, you'll receive regular paid leave, Professional Development Days, a Personal Holiday, paid State Holidays, and potential annual raises. See the California State Employee Benefits Summary for more information.

Does this job seem like a good fit for you? If so, please see the Duty Statement and Desirable Qualifications below as it outlines more information on the available positions. Join our team to improve the lives of Californians!

The position is located at 1416 9th Street in the heart of downtown Sacramento within walking distance to light rail, farmer's market during the summer months, the Golden 1 Center, the California State Capitol, historical Old Sacramento and an eclectic collection of retailers, restaurants, food trucks and entertainment venues. Electric bike and scooter rentals are readily available. Currently, the EDD provides a 100% discount to select commuter methods with pick-up/drop-off locations close to the office.

Position exists in Sacramento County.
Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the .

Working Conditions

Visa Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

This position is headquartered at the New Labor Agency Building (NLAB), a newly remodeled high-rise building. Located in the heart of Downtown Sacramento and in close proximity of the State Capitol and the Golden1 Center, this beautiful and modern building provides the following amenities: Break areas, wellness/lactation rooms, coffee points, a fitness center with private showers, a Career Center for EDD Employees, a micro market, building-wide WiFi, an outdoor terrace, bike storage, nearby public transit options, and much more.

Apply today for the opportunity to work in this state-of-the-art building!

This position is considered “hybrid” with on-site work two days a week at 1416 9th Street and telework three days a week, on average, dependent on operational needs.

Special Requirements

Applications without the inclusion of a SOQ or a SOQ that does not follow the required format may not be considered in the hiring process. See SOQ instructions below for further information.
It is strongly encouraged to apply through your CalCareer Account at .

Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.

• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.

• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.

• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment
To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Click the examination link below for more information and to take the exam:
Analyst I Bulletin / Analyst II Bulletin

For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong analytical and critical-thinking skills, with the ability to collect, organize, and interpret data to support program evaluation and reporting.
• Experience conducting research and developing actionable recommendations to improve policies, processes, or program outcomes.
• Excellent written communication skills, including the ability to prepare clear, concise reports, summaries, procedures, and presentations.
• Proficiency in Microsoft Office Suite (Excel, Word, SharePoint, Forms), including the ability to create charts, graphs, and visual reports.
• Strong customer service, interpersonal, and collaboration skills, with experience working on cross-functional teams and engaging stakeholders at multiple levels.
• Ability to coordinate projects, organize meetings, track action items, and maintain accurate documentation.
• Familiarity with interpreting or applying laws, policies, regulations, or procedures.
• Ability to manage multiple tasks, meet deadlines, and adapt to shifting priorities in a fast-paced environment.
• Ability to work both independently and collaboratively under general supervision.

Benefits

Benefit information can be found on the CalHR website, , and the CalPERS website, .

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required . The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or Cover Letters DO NOT take the place of the SOQ. Applications received without an SOQ or an SOQ submitted without following instructions may not receive further consideration and may be excluded from the hiring process.

To be considered for this position, candidates must submit an SOQ. Each answer will be evaluated separately. Please include your full name at the top of the first page and please limit your response to no more than two pages. Applications without the inclusion of an SOQ, or with an SOQ that does not follow the required format, or use references such as "see STD 678", will be regarded as incomplete and will not be reviewed for further consideration in the hiring process.  

 Please clearly number your responses to the following questions:

1. What experience do you have working in a collaborative team environment? In your response, explain how you have partnered with coworkers, management, and internal/external stakeholders to support projects, solve problems, or achieve shared goals. Provide specific examples.

2. What experience do you have conducting data analysis or research to support program evaluation, decision-making, or process improvements? Include specific examples of the tools you used, the methods you applied, and how your work contributed to project outcomes or informed leadership.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Degree and/or School Transcripts
• Statement of Qualifications - A Statement of Qualifications (SOQ) is Required. Please see “Statement of Qualifications Requirements” section for more information about the SOQ.