Client Services Associate

TransPerfect
San Francisco, CA

Overview

We’re looking for a Client Services Associate to join our team! In this role, you’ll be the main point of contact for clients, working closely with our Production team to make sure projects run smoothly from start to finish. You’ll help coordinate new projects, manage preflight tasks, enter key details into internal systems, and ensure everything is ready for production.

Description

  • Respond to client requests for new project initiatives through our centralized technology

  • Collaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and requests

  • Initiate all project related work by providing detailed budget, schedule and instructions to the project team and by anticipating pitfalls or potential roadblocks to successful completion

  • Ensure that any pitfalls are addressed and resolved with the client before being submitted to the production team

  • Where applicable, initiate some project specifics to set the production team/individual project up for success

  • Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team, and providing a high level of service

  • Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables

  • Serve as the central point of contact for and liaison between external client contact and internal production staff

  • Set and fulfill client expectations

  • Comply with all ISO regulations, processes and procedures

  • Potentially troubleshoot problem projects

  • Understand and abide by individual project instructions and effectively communicate to the production team

  • Investigate client complaints where applicable

  • Discuss issues with clients and production staff and creatively problem solve to alleviate issues

  • Complete any other tasks that are deemed appropriate for the role as assigned by a manager/supervisor

What we offer:

  • Equal opportunities within an environment that celebrates diversity.

  • Possibility to collaborate with the managers and colleagues from different, international locations.

  • Friendly working environment.

  • Opportunities to learn and grow within the Company.

Required Experience and Qualifications:

  • Minimum Bachelor’s degree or its equivalent

  • Experience in customer service

  • Experience building relationships with clients and co-workers

Desired Skills and Experience:

  • Knowledge of a second language

  • Experience coordinating projects and assignment of resources

Posted 2026-04-18

Recommended Jobs

Leader Facilities

GO Car Wash Management Corp
Highland, CA

Job Description Job Description TEXT "GOMILES" 720-459-4415 TO APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states from c…

View Details
Posted 2026-05-30

ID: 1069385 | Malay Language teacher Needed in San Diego

Language Trainers
San Diego, CA

Language Trainers is a successful language training company working with freelance teachers of 99+ different languages in hundreds of towns and cities across the world. Students are either in-company…

View Details
Posted 2026-05-15

Community and Family Outreach Coordinator

Aspire Public Schools
Stockton, CA

Description ABOUT ASPIRE Aspire Public Schools operates a network of high-performing, college preparatory charter schools serving TK-12 scholars in communities across California. Founded in 1998—i…

View Details
Posted 2026-05-27

Fall 2026 FOX Corporation Internship Program - Business and Legal Affairs

Fox Corporation
Los Angeles, CA

OVERVIEW OF THE COMPANY Fox Corporation Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports…

View Details
Posted 2026-05-31

AI Development Lead

Valsoft Corporation
San Diego, CA

Location: Hybrid – San Diego, CA About TDO Software & Fluent Software Group TDO Software builds practice management solutions for dental practices, with a strong footprint in endodontics. We’…

View Details
Posted 2026-04-24

Apartment Manager

LAPMG
Canoga Park, CA

Part-Time Onsite Apartment Manager (52 Units) – Live Rent-Free in a 1-Bedroom Apartment Unit, plus $1,100 monthly pay! Northgate Ave., Canoga Park, CA 91304 (Near Topanga Canyon Blvd.) This is a gr…

View Details
Posted 2026-04-10

Keyholder - MAC - Part Time - Devonshire - windsor, on

MAC
Windsor, CA

The Estée Lauder Companies Inc. is one of the world's leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and pre…

View Details
Posted 2026-05-31

office manager/bookkeeper

Fresh Coat Painters
Salida, CA

Part-Time Office Manager / Bookkeeper   Painting & Construction Company Fresh Coat Painters of Central Valley Location: Salida California USA + hybrid remote  Schedule: Part-Time (15–25 hours…

View Details
Posted 2026-04-09

Veterinary Molecular Device BD Manager

Pluslife
San Diego, CA

About Us Pluslife is an innovative biotechnology company specializing in advanced diagnostic solutions for both human and veterinary healthcare. As a fast-growing pioneer in molecular and rapid di…

View Details
Posted 2026-01-23