ADMINISTRATIVE CASE WORKER I

Fresno County
Fresno County, CA
ADMINISTRATIVE CASE WORKER I Location Fresno County, CA : Position Description APPLICATIONS MUST BE SUBMITTED ONLINE ONLY The Fresno County Department of Public Health has a rewarding career opportunity available for compassionate and hardworking individuals interested in serving the public as an Administrative Case Worker I . Administrative Case Worker I incumbents elicit eligibility information from persons seeking California Children's Services (CCS), Medically Indigent Services Program (MISP), Non-Resident Specialty Care Services (NRSCS), Lead Abatement and other health care related assistance; manages case load activity in continuing cases; verifies financial responsibility for cost of medical care and equipment; determines accuracy of medical codes submitted for services; coordinates with providers and vendors according to departmental procedures; and performs related work as required. Fresno County is a richly diverse community. In order to support and serve ALL persons in our community, the Fresno County Department of Public Health is dedicated to ensuring an inclusive overall system of care through a commitment to equity, diversity, and affirming care. The mission of the Fresno County Department of Public Health is to promote, preserve and protect the well-being of Fresno County residents. The Department and its partners are dedicated to providing quality, culturally responsive services that promote wellness and provide opportunities for all individuals and families to achieve optimal health outcomes. It is imperative for the Department to protect and improve the lives of Fresno County residents in our system of care by acknowledging the disproportionate levels of health disparities in the communities we serve, including Black, indigenous and people of color, those experiencing poverty, people with disabilities, LGBTQ+ members, and other marginalized or underserved populations. We value the importance of having a Public Health system of care team members who possess lived experience, are reflective of our community, have the expertise to ensure our workforce is culturally and linguistically responsive, and maximize our diversity to render quality services in the most responsive, affirming, and caring manner possible for the residents we serve. Please note : T he eligible list established from this recruitment may be used to fill both extra-help and permanently allocated positions. Individuals selected for extra-help appointment may be transitioned to a permanently allocated position at a later date as authorized by the Fresno County Personnel Rules. Positions in this classification are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties

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Knowledge, Skills and Abilities

Please click here to review the Knowledge, Skills and Abilities

Minimum Qualifications Applicants must qualify under one (1) of the options listed below: OPTION 1 : Education: Completion of sixty (60) semester units of coursework that is acceptable within the United States' accredited college or university system. OPTION 2 : Education: Completion of thirty (30) semester units of coursework that is acceptable within the United States' accredited college or university system. Experience: One (1) year of full-time, paid work experience equivalent to that gained as an Office Assistant with the County of Fresno. OPTION 3 : Experience: Two (2) years of full-time, paid work experience equivalent to that gained as an Office Assistant with the County of Fresno. The following information is in addition to the options listed above : License: Possession of a valid Class "C" driver's license, or equivalent. TO PREVENT THE DISQUALIFICATION OF YOUR APPLICATION, PLEASE NOTE :
  • Applicants must meet the minimum qualifications and filing requirements for this position by the filing deadline.
  • Valid driver's license number must be listed on your application. Failure to provide this information on your application will result in the rejection of your application.
  • A completed Fresno County employment application is required (must be current, complete, and accurate; amendments will not be allowed after the filing deadline).
  • Please fully list your education/work experience, including current position. Failure to list current, complete, and accurate education/work experience within the job application (including employment with the County of Fresno) will result in the disqualification of your application.
  • In the Education section of your application, please provide complete information for each school attended. Please provide the school's name, location, the type and number of units earned (semester or quarter), and if applicable, type of degree earned (associate's degree, bachelor's degree, etc.) and which major or program was completed. Failure to completely list education within the job application may result in the disqualification of your application.
  • College/university transcripts may be requested to verify completion of qualifying education.
  • If you have completed education in a foreign college or university and are using this education to meet the minimum qualifications, you must provide documentation that the foreign education is comparable to that received within the United States' accredited college or university system or your application will not be accepted. Documentation must be provided by the closing date and time of this recruitment. You may attach a copy to your online employment application; fax a copy to (559) 455-4788, Attn: Patrice Sisco; or email it to [email protected] .
  • Resumes and attachments are not accepted in lieu of a completed employment application.
SELECTION PROCESS : Depending upon the number of applicants meeting the minimum qualifications and filing requirements, applicants may be scheduled for the process listed below:
  • Written Examination -If required, the written examination will be offered in an online format. Please indicate on the supplemental questionnaire if you have the ability to complete an online examination.

Successful candidates will be placed on an employment list, effective for a minimum of 3 months (may be extended up to 12 months), and certified in final rank order as vacancies occur. REQUIRED APPLICATION MATERIALS :

  • Fresno County Employment Application (must be current, complete, and accurate; amendments will not be allowed after the filing deadline)
  • Supplemental Questionnaire
Please note: All application materials must be received online only by the closing date and time of this recruitment. Applications submitted via U.S. mail, in person, email or fax will not be accepted. Resumes and attachments are not accepted in lieu of a completed application. HOW TO APPLY : Applications for this recruitment must be submitted online only . An online application may be found at: Open Job Information Flyer to begin the online application process. Failure to complete the job application or failure to follow the application instructions (such as the formatting of education or work experience) will result in the disqualification of the applicant. Amendments will not be accepted after the filing deadline. Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to: Please be advised that it is the applicant's responsibility to notify Fresno County Human Resources of any mailing address and telephone number changes. Notices sent via U.S. mail from Human Resources are not forwarded ("Return Service" is requested, therefore mail will not be sent to a forwarding address). For the safety of our employees the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. REASONABLE ACCOMMODATIONS - The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Analyst: Patrice Sisco
Posted 2025-09-04

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