Customer Support Manager- Entry Level

Our successful Entry-Level Customer Support Managers are the driving force behind our company’s accomplishments and the trusted ambassadors of the brands we represent. These individuals exemplify the excellence, innovation, and dedication that fuel our industry. We are committed to inspiring and empowering our team members to deliver exceptional results, helping brands achieve their customer acquisition and sales objectives with unmatched expertise.

Our team members possess a keen understanding of modern technologies and consumer behavior, enabling them to navigate complexities and anticipate challenges with confidence. This forward-thinking approach gives us a distinct competitive edge and sets our team apart. By continually pushing one another to raise the bar, we create an environment that fosters growth, creativity, and success.

Our Entry-Level Customer Support Managers excel at building meaningful connections with consumers and generating brand excitement. Their energy and commitment form the foundation of a sustainable customer base, ensuring long-term success for the clients we proudly represent. If you’re eager to grow your skills, connect with people, and contribute to innovative solutions, this is the team to join.

Entry Level Customer Support Manager Responsibilities:

• Interacting directly with customers to provide information in response to inquiries, concerns, and questions about their product and sales offers.
• Assisting members in enrollment and provider services.
• Following up on customer inquiries and complaints that have not been resolved.
• Communicating effectively with members to ensure our clients and management understand expectations of their concerns.
• Performing research on billing inquiries and claims to provide sales service.
• Acting as a liaison between the members and various departments to address concerns.
• Additional duties as assigned.

Entry Level Customer Support Manager Requirements:

• High school diploma or equivalent
• Effective communication
• Maintains a high energy attitude
• Interested in learning work ethics and motivational skills
• Strives for growth in a team dynamic

#LI-Onsite