Retail Job Coach

Welcome to NCI Affiliates! Why join our team?
NCI Affiliates is a well-established non-profit organization with nearly 50 years of service on California’s Central Coast, dedicated to empowering individuals with intellectual and physical disabilities. As a Retail Job Coach in the Client Services Department, you will have the opportunity to make a meaningful difference by supporting and training adults with disabilities at our Thrift Stores in Atascadero and Paso Robles. This part-time role is part of the "Braided Day" program, where you will split your time between providing hands-on vocational training and leading community and skill-building activities. Join a supportive, inclusive team that values professional growth, personal fulfillment, and the chance to positively impact the lives of others. This is a part time position, 2 or 3 days per week.

Responsibilities

• Deliver ongoing instruction and support to adults with disabilities, focusing on vocational skill development tailored to individual goals and abilities.
• Assist participants in achieving personal and professional objectives within a retail environment.
• Monitor and fulfill contract requirements to ensure quality workmanship and customer satisfaction.
• Follow internal procedures, including preparing daily cash records, inventory records, and cash receipt deposits.
• Adapt to the needs of different groups and learn the operations of multiple store locations as needed.
• Serve as a positive role model and instructor, fostering a supportive and inclusive environment for all participants.

Qualifications

• High school diploma or GED
• Valid California driver's license (driving required for this position)
• Reliable transportation to work
• Ability to pass a background check
• Basic computer and technology skills
• Customer service experience
• Patience, compassion, and the ability to serve as a role model for adults with disabilities
• Flexibility with work schedules and ability to adapt to changing needs

Compensation

$23.00 – $25.00 per hour, depending on experience. Start pay is $23.00/hour.

Benefits

• $250 hiring bonus (paid after 90 days and 180 days of employment)
• 40 hours of sick leave for all employees
• 3% employer contribution to NCI Simple IRA
• Monthly cell phone stipend
• Ongoing monthly training and opportunities for growth within the organization