Forward Deployed Product Manager

About Us:At Fireworks, we’re building the future of generative AI infrastructure. Our platform delivers the highest-quality models with the fastest and most scalable inference in the industry. We’ve been independently benchmarked as the leader in LLM inference speed and are driving cutting-edge innovation through projects like our own function calling and multimodal models. Fireworks is a Series C company valued at $4 billion and backed by top investors including Benchmark, Sequoia, Lightspeed, Index, and Evantic. We’re an ambitious, collaborative team of builders, founded by veterans of Meta PyTorch and Google Vertex AI.In the last few months alone we launched Fireworks Training, partnered with Microsoft Azure Foundry, and published research straight from our production systems. A few examples of what that looks like in practice:Frontier RL is cheaper than the mega-cluster narrative suggests: we ran cross-region rollouts using 98% sparse weight deltas and published what we learned. (blog)Open source agents with frontier advisors: matching frontier performance through training and harness engineering. (blog)The fine-tuning bottleneck is not the algorithm: integration friction and iteration speed are what actually stall teams; we documented the patterns across dozens of customer engagements. (blog)The Role:The ideal Forward Deployed Product Manager (FDPM) candidate is a customer obsessed AI product manager who thrives on our customers’ successful outcomes. You will spend most of your time talking to customers and connecting their technical requirements to the Fireworks product offerings. FDPMs ensure our customers’ success by building and delivering solutions that meet their needs. They translate customer feedback into internal product requirements for scalable products that land with customers. Key Responsibilities:Customer JourneyEngage directly with customers from fast-moving startups to large enterprises, to identify use cases and convert interest into long-term usage and expansion Define and propose tailored solutions and proof-of-concepts (POCs) that demonstrate the value of Fireworks’ platform in real customer environments.Lead onboarding and implementation efforts, including fine-tuning workflows, latency benchmarks, API integration, and infrastructure alignment.Act as a trusted technical advisor to customers, helping shape their GenAI strategy using Fireworks infrastructure.Fireworks Product RoadmapTranslate customer insights into structured product definition, identifying common themes and high-leverage feature requests.Collaborate closely with engineering and applied ML teams to align customer needs with technical roadmapDrive execution of product development, ensuring that new products land successfully with customersOversee Fireworks roadmap, ensuring that reflects customer needsMinimum Requirements:Strong technical background (CS/EECE background and/or production level development experience) or technical product management experienceIntimate familiarity with LLMs, fine-tuning, model inference, agents etc.2 - 5+ years of experience in products for software engineers (hiring at multiple levels for this role)Strong customer interaction skills, deep customer success focusAbility to communicate highly technical concepts to all kinds of audiences including the latest AI developmentsFocus on driving outcomes, not just technical milestonesAbility to navigate complex customer/technical scenarios and come up with creative solutionsPreferred Qualifications:Prior experience in technical product management roles with high degree of customer interactionsInterest in generative AI or developer toolsEarly startup or founding experiencePrior technical leadership / technical PM experienceWhy Fireworks AI?Solve Hard Problems: Tackle challenges at the forefront of AI infrastructure, from low-latency inference to scalable model serving.Build What’s Next: Work with bleeding-edge technology that impacts how businesses and developers harness AI globally.Ownership & Impact: Join a fast-growing, passionate team where your work directly shapes the future of AI—no bureaucracy, just results.Learn from the Best: Collaborate with world-class engineers and AI researchers who thrive on curiosity and innovation.Fireworks AI is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all innovators.