Senior Clinical Informatics Analyst

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Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview
In collaboration with appropriate clinical departments relevant support departments and information technology the Sr. Clinical Informatics Analyst supports the core functions of the enterprise clinical information systems to enable cost-effective high quality efficient and safe patient care. This position assists physicians nurses and other clinicians with issue resolution related to the electronic health record (EHR) and other clinical Sr. Clinical Informatics Analyst supports core functions of the health systems applications to enable cost-effective high quality efficient and safe patient care. This position will implement administer and support assigned systems under the minimal guidance of senior members of the team. The position will have a good understanding of Epic modules ancillary systems and health system operations.

Locations
Stanford Health Care

What you will do

• Act as second level of support and triages system problems within the departments workflow policies and procedures
• Assist in the implementation of medium complexity tools and workflows
• Collaborate with other senior members of the team in managing the resolution of problems and implementation of changes to the departments information systems
• Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required
• Provide analytical assistance to junior team members to resolve application incidents maintenance items and enhancement requests
• Perform daily monitoring of applications in production use
• Coordinate application support with other information technology teams including Infrastructure Integration Reporting and the help desk
• Lead small to medium complexity software upgrade initiatives or enhancements to workflows including the design build and test phases
• Modify tables/master files make additions and changes under the direction of senior team members
• Implement changes using documented procedures that are compliant with departments policies and procedures
• Take ownership of low to medium complexity issues and act as a liaison between customer and other support staff to facilitate resolution
• Work with and mentor junior staff members to document workflows
• Assist senior team members in developing and maintaining requirements/specifications and test cases for new or enhanced functionality to department applications
• Participate in team and cross-team meetings and maintain appropriate meeting records

Education Qualifications

• Bachelors Degree Nursing Bachelors degree (or foreign equivalent) in Pharmacy Nursing or Medicine. Relevant clinical application certification preferred.

Experience Qualifications

• 5 or more years of progressively responsible and directly related work experience

Required Knowledge Skills and Abilities

• Mid-level Microsoft Office skills
• Ability to diagnose and resolve routine technology problems
• Ability and desire to learn to resolve specialized and advanced technology problems
• Ability to establish a set of tasks and activities associated with an intended outcome and timeline
• Ability to take action consistent with available facts constraints and anticipated consequences
• Ability to use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional manner
• Ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions
• Ability to develop new skills and teach others
• Ability to collaborate and build consensus with stakeholders
• Ability to understand and adhere to operational standards policies and procedures
• Ability to identify risks and issues
• Ability to develop solutions for new and unfamiliar challenges
• Ability to analyze data draw conclusions and interpret results
• Ability to communicate concepts in elegant concise eloquent form to management and to cross-functional departments or teams verbally in writing and through pictures or diagrams when appropriate
• Knowledge of current issues and trends in health care and clinical operations in a health care system
• Knowledge of Epic Software as well as other information systems clinical software and computer applications used in a health care setting

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients families and towards each other. C-I-CARE is the foundation of Stanfords patient-experience and represents a framework for patient-centered interactions. Simply put we do what it takes to enable and empower patients and families to focus on health healing and recovery.

You will do this by executing against our three experience pillars from the patient and familys perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices including the area of employment. Accordingly SHC does not discriminate against any person on the basis of race color sex sexual orientation or gender identity and/or expression religion age national or ethnic origin political beliefs marital status medical condition genetic information veteran status or disability or the perception of any of the above. People of all genders members of all racial and ethnic groups people with disabilities and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $66.52 - $88.14 per hour

The salary of the finalist selected for this role will be set based on a variety of factors including but not limited to internal equity experience education specialty and training. This pay scale is not a promise of a particular wage.

Required Experience:

Senior IC