Workforce Development Manager (Hybrid Option)

Job Description and Duties

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

About this Role:

The Strategic Planning and Workforce Development Division (SPAWDD) delivers strategies that contribute to the DHCS organizational effectiveness; identifies, develops, and implements initiatives to enhance the culture and support DHCS' purpose; and oversees DHCS' strategic and workforce and succession plans, enterprise governance, and workforce development.

Under the general direction of the Supervisor II, the Supervisor I is responsible for planning, organizing, staffing, directing, and controlling the activities of DHCS’s learning and development programs and staff within the Strategic Planning and Workforce Development Division (SPAWDD), Workforce Development Unit.

Have questions and/or need assistance? Contact [email protected] , we are here to help walk you through the state hiring process!

This position is subject to the Department's Conflict of Interest Code and filing a Statement of Economic Interests (Form 700) when assuming office, annually while in office, and upon leaving office.

This classification was previously known as the Staff Services Manager I classification and is now referred to as the Supervisor I classification, effective January 1, 2026. *See the impacted classifications here .

You will find additional information about the job in the .

Working Conditions

Please see the Telework Information section below for telework details.

Special Requirements

Simple Application Steps

If you are interested in this position, complete the following simple steps:

1. Review the education and experience minimum qualifications (MQ) of the Supervisor and Manager Series . See the Minimum Requirements section above.
2. Complete the statement of qualifications and the state application by clicking “Apply Now” above. See below for detailed application instructions.
3. Submit your application package with all required documents, which include the statement of qualifications - see the "Required Application Package Documents" section below.
4. Once you have applied, take the Supervisor I Examination.

If using education to meet classification MQ pattern:

Education: If you are meeting minimum qualifications with education, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment.

Statement of Qualifications Requirement Section

Applicants must include a Statement of Qualifications (SOQ) for this recruitment. The SOQ is a narrative discussion, not a cover letter, prepared by the applicant describing how their skills, knowledge, abilities, education, training, and experience, qualify them for the position.

The SOQ serves as documentation of the applicant’s ability to present information clearly and provide DHCS additional information about their experience and qualifications concisely in writing. The DHCS may not consider applicants who fail to provide an SOQ with their application. Resumes do not take the place of the SOQ. The SOQ must be no more than two pages in length,and using 12-point font. You must indicate your Full Name and Job Control Number at the top right corner.

1. Describe your experience supervising team members.
2. Describe your experience managing budgets and/or contracts.
3. Describe your experience managing multiple projects with tight deadlines and changing priorities.

Candidates who do not complete and submit an SOQ may not be considered for this position.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

- Communicate effectively both orally and in writing to direct and monitor the work of others, produce timely

and quality work products, and prepare clear, concise, and logical correspondence, which may include applying new and creative ways of presenting information or results.

- Ability to establish and maintain collaborative, productive, and professional working relationships with

departmental leadership, various government entities, and stakeholders.

- Highly self-motivated, independent, and customer service/satisfaction focused.

- Ability to work in a fast-paced environment with tight deadlines and routine changes in priorities and

assignments.

- Ability to work on confidential and sensitive assignments, and consistently exercise a high degree of independence.

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance.
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on CalHR's California State Civil Service Employee Benefits Summary .

DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.

We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey link . This survey is not required to be considered for this position.

Telework Information

This position may be eligible for telework up to three days per week and is required to report in-person and site-based a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Governm ent Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.

Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.

The DHCS office location for this position is: 1501 Capitol Ave, Sacramento, CA 95814.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  Refer to the Statement of Qualifications Requirement Section for instructions.