Technical Project Manager

Hanna Interpreting Services LLC is a leading language services provider, founded in 2010, offering in-person, video, over-the-phone, and written options for translation, interpretation, ADA remediation, transcription, language assessments, voice-over, and website localization. We serve over 1 million non-English speakers in 200+ languages and are recognized as a "Top 100 Language Service Provider in the World". We are committed to providing exceptional service and making a positive impact on the community.

Job Summary:

We are seeking a highly organized and proactive Project Manager to join our Systems Operations team. This role will be instrumental in managing both internal and external projects, with a significant focus on application development and system implementations. The ideal candidate will ensure projects are delivered on time, within scope, and on budget, while fostering effective communication and collaboration across teams.

Duties and Responsibilities:

• Lead and manage internal and external projects from initiation to closure.
• Oversee application development projects, ensuring alignment with business needs and technical requirements.
• Manage the full lifecycle of platform deployments.
• Drive the adoption and change management processes for new systems and applications.
• Develop and maintain comprehensive project documentation and procedure writing.
• Assist with systems procurement, including vendor selection and contract negotiation.
• Collaborate with stakeholders to define project scope, goals, and deliverables.\
• Identify and mitigate potential project risks and issues.
• Facilitate effective communication and collaboration between internal teams and external clients.
• Comfortable using AI tools to enhance project efficiency and outcomes.
• Experience with Cybersecurity is a plus.

Requirements

• Proven experience in project management, including managing internal and external projects.
• Experience with application development projects.
• Strong understanding of platform deployment processes.
• Demonstrated ability in adoption and change management.
• Excellent documentation and procedure writing skills.
• Familiarity with software development lifecycles in Agile/Scrum frameworks
• Strong organizational, prioritization, and time management abilities.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and as part of a team.
• Comfortable utilizing AI for project management tasks.
• Cybersecurity experience is a plus.

Benefits

• Competitive salary $65,000 -80,000/year
• Health Insurance.
• Vision & Dental.
• 401k with 4% match.
• Life Insurance.
• Paid-Time Off.
• Paid Holidays.
• Paid Half-Day on birthdays.
• Lunch provided on birthdays.
• Breakfast or lunch provided for onsite staff every Friday.
• Opportunities for professional growth and career advancement.
• A dynamic and supportive team environment.
• The chance to work among the most mission-driven, friendly, and dedicated team.
• The opportunity to work in something that matters to people and your community.