Product Manager, Model Behavior

About the Team

The Model Behavior team is responsible for how OpenAI’s models behave. We’re focused on making current and future models better for people at scale—improving existing capabilities, shaping emerging ones, and scaling model behavior tuning. We collaborate across the company, as our work directly impacts many teams.

About the Role

As a Product Manager for the Model Behavior team, you'll be at the forefront of defining and guiding the future of how our AI models behave in real-world applications. You’ll set clear priorities and drive impactful improvements to model capabilities, balancing user needs, safety considerations, and technical innovation. This role is perfect for a proactive, technically adept PM who thrives on solving challenging, ambiguous problems through structured product thinking and close collaboration.

This position is based in San Francisco, CA. We utilize a hybrid work model with 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Define strategic priorities and roadmap for improving model behavior, focusing on user outcomes, safety, reliability, and emerging capabilities. Care for our users, and humanity as a whole, are core to this role.

• Partner closely with research, engineering, product design, and policy teams to translate strategic goals into actionable product initiatives.

• Develop scalable methodologies, tools, and processes for evaluating, tuning, and iterating on model behavior.

• Synthesize user research, community feedback, and quantitative insights into targeted improvements in our AI models.

• Establish and iterate on clear, actionable metrics that accurately reflect model quality and user experience at scale.

You might thrive in this role if you:

• Have 6+ years of product management or related industry experience.

• Have an interest in fields such as human-computer interaction, psychology, philosophy, or other relevant fields.

• Are excited about building not just a product, but a new form of intelligence, with the aim to benefit humanity.

• Have hands-on experience driving consensus and action in ambiguous spaces.

• Know how to ask questions that uncover underlying constraints and assumptions.

• Excel at collaborating across diverse teams and communicating complex ideas clearly.

• Enjoy working in a fast-paced, high-growth environment.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link .

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.