Care Coordination Specialist
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Complete comprehensive intakes and assessments for new and existing members
- Develop, implement, and maintain individualized care plans in collaboration with members and care teams
- Provide Enhanced Care Management (ECM) support in alignment with program requirements
- Coordinate services across medical, behavioral health, and community-based providers
- Conduct outreach and follow-up with members to ensure engagement and continuity of care
- Document all activities accurately and timely in the electronic health record (EHR)
- Support service close-outs to ensure services are billable and compliant
- Participate in weekly ECM and care coordination meetings
- Maintain compliance with all regulatory, contractual, and organizational standards
- Collaborate with Care Coordinators, CRCs, leadership, and external partners as needed
- Bachelor’s degree required (healthcare, social work, public health, or related field preferred)
- Minimum of 1-2 years of experience in care coordination, case management, or a related healthcare role
- Knowledge of ECM, care management models, and healthcare systems preferred
- Strong communication, organizational, and time management skills
- Ability to manage multiple cases and meet deadlines
- Proficiency with EHR systems and Microsoft Office/Google Suite
- Bilingual skills a plus (if applicable)
- Person-centered and trauma-informed approach
- Strong problem-solving and critical-thinking skills
- Ability to work independently and as part of a team
- Attention to detail and documentation accuracy
- Professionalism and confidentiality
- Ability to sit, stand, and use a computer for extended periods
- Occasional travel to community sites may be required
- Salary: 48,000-58,000
- Benefits: Medical, dental, vision, PTO, holidays, and 401K plan
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