Chief Retail Banking Officer

:

• Develop and execute the retail banking strategy aligned with the organization's overall business objectives.
• Drive revenue growth, profitability, and cost management within the retail banking division.
• Enhance customer satisfaction and loyalty by improving service quality, introducing other banking solutions to deepen their relationship, and optimizing the customer journey.
• Identify market trends and guide product development and implementation to provide profitable and competitive service offerings.
• Oversee risk assessment and ensure compliance with banking regulations, policies, and procedures.
• Lead, motivate, and develop a high-performing team of retail banking professionals.
• Set goals, provide regular feedback, develop training, and conduct performance evaluations for team members.
• Build effective partnerships with other departments to drive profits, enhance customer experiences and improve operational efficiency.
• Monitor and analyze market conditions, competitive landscape, and industry trends to identify opportunities and threats.
• Prepare and present regular reports on key performance indicators, market trends, and financial results to senior management.

Job Qualifications/Requirements

• Bachelor's degree in business, finance, or a related field.
• Minimum of 20 years of experience in retail banking, and 10 years in a senior management role.
• FINRA licenses is preferred
• Success with transformational initiatives and increasing employee engagement across diverse teams.
• Proven ability to lead and inspire a team, foster collaboration, to drive results and change.
• Demonstrated experience in developing and executing strategies to achieve business objectives.
• Sound understanding of financial management, budgeting, and P&L analysis.
• In-depth knowledge of banking regulations, compliance, and risk management practices.
• Strong analytical and problem-solving skills to assess market trends, identify opportunities, and make data-driven decisions.
• Excellent verbal and written communication skills, with the ability to articulate complex concepts to diverse audiences.
• Possess a forward-thinking approach to keep up with industry developments and apply innovative ideas to improve banking services.

The salary range for this full-time position is $250,000 - $350,000 + bonus + benefits

Salary ranges are determined based on qualifications, level, and location.

Exact compensation may vary based on your skills and experience.

Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.