Senior Manager, Domestic Transportation
Location: San Francisco Bay Area
Work Schedule: Hybrid (4 days in-office) Are you a visionary logistics leader ready to steer a high-performing team toward operational excellence? We are a leading force in the logistics industry, seeking a dynamic and experienced Senior Manager of Domestic Transportation to join our growing team. This isn't just a job; it's an opportunity to make a tangible impact, shaping the processes and strategies that ensure our customers receive best-in-class service. You will be the driving force behind a seamless, on-time, and cost-effective delivery experience. If you thrive on optimizing complex operations, mentoring talented professionals, and building a culture of continuous improvement, we want to talk to you. Your Impact: What You'll Do Lead & Inspire: Mentor, develop, and empower a talented team of transportation professionals. You'll be responsible for hiring, coaching, and fostering a positive, collaborative culture where everyone can succeed. Drive Operational Excellence: Go beyond the status quo. You will analyze, map, and refine our entire freight workflow—from order receipt to final billing—to identify bottlenecks, boost efficiency, and enhance customer satisfaction. Champion Innovation: Leverage and optimize our Transportation Management System (TMS), Salesforce, and other technologies to unlock new levels of performance and productivity. Keep us on the cutting edge of industry best practices. Build Strategic Partnerships: Manage and cultivate strong relationships with our carriers and agents. Your negotiation skills and strategic carrier selection will be key to optimizing routes and identifying significant cost-saving opportunities. Ensure Unwavering Quality & Compliance: Uphold our commitment to safety and regulatory compliance (DOT, FMCSA, etc.). You'll own the process for quality control, conducting root cause analysis and implementing effective corrective actions to prevent future issues. Tell the Story with Data: Prepare and present insightful reports on key performance indicators (KPIs). You'll transform data into actionable strategies for continuous improvement in service, cost, and efficiency. What You Bring to the Table Proven Leadership: A Bachelor’s degree combined with a minimum of 2 years of management experience in Transportation or a related logistics field. A Process Improvement Mindset: You're a natural problem-solver, skilled in analyzing complex situations to find the root cause. Familiarity with methodologies like Lean, Six Sigma, or Kaizen is a major plus. Tech-Savvy Expertise: Advanced proficiency with MS Office and Transportation Management Systems (TMS) is essential. A People-First Approach: You lead with humility, respect, and a calm demeanor, even in high-pressure situations. You are an exceptional communicator, an active listener, and a skilled coach who knows how to bring out the best in your team. Customer-Centric Focus: A deep-seated passion for delivering a world-class customer experience, with the ability to de-escalate issues and build lasting rapport. Strategic & Accountable: You excel at managing priorities, setting clear goals, and holding yourself and your team accountable for hitting KPIs. You make decisions based on sound analysis and long-term strategic outcomes. Why Join Us? Make a Difference: This is a high-visibility role where your contributions directly impact our company's success and customer satisfaction. Lead a Great Team: Step in to guide a team of dedicated professionals in a supportive and collaborative environment. Drive the Future: Be at the forefront of optimizing logistics operations with cutting-edge technology and innovative strategies. Career Growth: We are committed to the development of our people and providing opportunities for advancement. Compensation Package: The anticipated annual salary range for the Senior Manager, Domestic Transportation position is $100,000 – $120,000. Please note this range is a guide . We believe in recognizing and rewarding exceptional talent and are committed to attracting the best candidate for the role. For individuals whose experience and skills significantly align with our strategic goals, we are open to discussing compensation beyond this range. We encourage all qualified candidates to apply. If you’re ready to take the driver’s seat in your career and lead our transportation operations to new heights, we encourage you to apply today!
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