Case Records Technician (CRT)

Job Description and Duties

This advertisement is for a Case Records Technician position. Located at the California Institution for Women in Corona, San Bernardino.

Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application.

*Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Must be indicated on the application you are applying for a training and development assignment if not indicated you will not be considered.

*Limited term 12 months; may be extended up to 24 months or become permanent.

You must take the exam for Office Technician (typing) class code 00101139 to establish eligibilty.

Access Incarcerated Person, parolee and discharged offender Central Files (C-File) and maintain integrity, accuracy and uniformity of Central Files (C-Files) through the Electronic Records Management System (ERMS) and the Strategic Offender Management System (SOMS) database system. Follow C-File security and confidential procedures and policies. Ensure accurate data entry, prepare and review offender or parolee files. Recognize, sort and scan a multitude of documents according to Departmental policy and timeframes. Identify documents that need immediate action prior to scanning in the C-File. Ensure proper placement of scanned documents in the C-File. Identify, evaluate, interpret, type, copy, track, distribute, and or prepare a multitude of documents, actions, and/or dispositions including but not limited to departmental forms, reports; legal documents from courts or law enforcement; other state, federal or local agency documents and forms. Maintain Board of Parole Hearings actions and reports in database for Incarcerated Person or parolee file.

You will find additional information about the job in the .

Working Conditions

This is a Correctional Institution open 24 hours/7days a week, all positions will be office centered.

This is a correctional facility; you will come in contact with incarcerate person(s).

Candidates who reside outside of the State of California may be admitted to the job interview. However, upon a job offer, candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.

Special Requirements

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services.

When submitting supporting documents, PDF file format is preferred.

CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to .

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Candidates new to CDCR are required to submit to a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis testing prior to appointment followed by department annual Tuberculosis testing/evaluation thereafter.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Excellent work ethic, good problem solving, decision-making and critical thinking as well as good written and oral communication skills.
• Ability to communicate effectively with management and various customers professionally.
• Ability to take initiative to work independently and as a team, as well as tact and good judgment.

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website, and the CalPERS website,

Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at

Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at .

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Additional Applicant Instructions

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted:

• "To" and "from" dates (month/day/year)

• Hours worked per week

• Private sector job titles

• Supervisor name and phone number

• Job duties performed

• State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles).

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please answer the below Statement of Qualifications (SQQ) questions in 2 pages or less, in Courier New 12-point font. Please include the questions in your responses. Applications submitted without an SQQ, without directly answering the questions, or the submission of a cover letter or resume in lieu of a SQQ is not acceptable and will result in automatic disqualification. After thorough review of the duty statement. To avoid any errors please submit your SOQ as a PDF.

  1. What do feel are the most important skills in a clerical setting?
  2. Describe your background, experience, education, and/or training that qualifies you for the job.