Seasonal Part Time Store Supervisor Santana Row San Jose, CA

Looking for a job to get you out of bed

Casper () believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep productsincluding mattresses pillows bedding and furnituredesigned in-house by the Companys award-winning R&D team at Casper addition to its e-commerce business Casper has Sleep Shops across North America and its products are available at a growing list of retailers.

Caspers Retail story began in 2017 with The Casper Wake-Up. Alongside its success Casper opened 15 pop-up shops across the U.S. After an exciting beginning with Retail Casper opened its first permanent store in NYC in 2018 weve reached over 70 retail locations and are growing! We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

Nuts and Bolts

We are looking for a naturally charismatic leader with exceptional service and sales acumen to be a Store Supervisor. You will help oversee day-to-day operations of the store alongside the Store Manager and Associate Manager. As part of the leadership team you will lead by example on the sales floor and ensure smooth store operations. You will help benchmark Caspers offline experience by nurturing a customer centric and consultative sales culture.

This is an hourly role based in our retail store for seasonal and holiday support. You must be available to work a minimum of 2 days per week including evenings weekends and holidays. Holidays can include Presidents Day Memorial Day July 4th Labor Day Black Friday Christmas Eve among others.

When youre not catching zzzs this is what youll do

• Assume managerial duties in the absence of the Store Manager/Associate Store Manager including store opening/closing upholding visual brand standards maintaining safe working conditions and facilities maintenance.
• Help lead and advise associate team on sales floor with goal driven approach.
• Lead by example and contribute to a culture of ownership continuous improvement and goal achievement.
• Maintain training standards on the sales floor; ensure the team has both product and systems expertise.
• Help find ways to improve store operations and to improve overall customer experience.
• Ensure that the product and promotion schedule is in line with and help implement any initiatives from Casper HQ.
• Oversee inventory management. Inform all associates of product levels & shortages and assist leadership team in cycle counts and replenishment process.
• Help Casper reinvent retail by creating unique optimal retail experiences.
• Be a constant ambassador of our core values and mission statement by providing and sharing great customer experiences new messaging ideas and feedback.

Our dream candidate is...

• 1-2 years experience as a people leader in a retail sales customer service or hospitality industry with at least 3 years in a customer-facing role
• Exceptional leadership capabilities with a track record of attracting developing and motivating top talent swiftly adapting to change and leading others through the fast paced environments
• Deep and demonstrated understanding of service excellence in a consumer environment.
• Outstanding communication skills with a knack for building consensus via influence.
• Naturally curious and solves problems with grace and optimism.
• Financial management experience preferred.
• The desire to work in a fast paced entrepreneurial environment understands the importance of experimentation and iteration
• Available to work at minimum 2 days a week with weekend availability
• Ability to move boxes weighing up to 150 lbs and be on your feet all day

The syrup on your waffles

• Salary as well as monthly bonus potential
• Employee Discount to use on whatever you like! (with a few exceptions)
• Gifted Pillows and Paid Time Off after tenure milestones
• Paid Sick Time
• Incentivized Referral Program

Hourly Base Compensation Rate: $19.50 - $23.50

If you dream about this stuff this job is probably right for you. We look forward to learning more about you!

Required Experience:

Manager