LVN Patient Care Advocate - Hospice

LVN Patient Care Advocate - Hospice

Location: Marin County, CA / San Rafael, CA 94901

Position Overview

A well-established hospice provider is seeking a clinically grounded, relationship-oriented LVN to step into a Patient Care Advocate role supporting hospice growth, referral-source relationships, patient/family education, and admissions coordination across Marin County.

This is a strong opportunity for a hospice clinician who enjoys patient education, referral-source interaction, and community-facing work, and who may be interested in expanding into a liaison, marketing, or hospice business development path while still using their clinical background every day.

What This Role Does

· Partner with hospice liaisons and sales leadership to support referral-source development, census growth, and preference for hospice services in the local market.

· Use clinical knowledge and empathetic communication to educate referral sources, patients, and families on hospice eligibility, services, philosophy, and care transitions.

· Support admissions by gathering clinical information, helping coordinate next steps, and ensuring a responsive, service-oriented experience for patients, families, and referral partners.

· Participate in community events, referral-source visits, and brand-awareness activity in support of the agency growth plan.

· Serve as a knowledgeable hospice resource for referral partners, internal team members, patients, and families.

· Document activity, referral-source communication, and marketing/admissions support in the CRM and other required systems.

Key Responsibilities

· Collaborate with hospice liaisons to gather patient clinical information and support appropriate hospice admissions.

· Conduct initial informational conversations with patients and families, explain hospice services, and help obtain required consents when appropriate.

· Support referral-source relationships with hospitals, facilities, physician offices, senior living communities, and other community partners.

· Help identify key accounts and communicate market feedback, opportunities, barriers, and competitive intelligence to sales and regional leadership.

· Maintain accurate, timely documentation of outreach, referral activity, patient/family conversations, and related marketing reports.

· Represent the hospice program professionally in the field, with a focus on service, responsiveness, and clinical credibility.

Required Qualifications

· Current, unencumbered license as a Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN).

· Minimum of 1 year of direct hospice experience required; 2-3 years of hospice experience preferred.

· Strong hospice clinical knowledge and ability to explain hospice services clearly to patients, families, and referral sources.

· Professional communication skills, follow-through, and comfort working in a field-based, relationship-driven role.

· Prior customer service, liaison, marketing, admissions, or sales experience strongly preferred.

· Valid driver's license, reliable transportation, and automobile insurance that meets state and organizational requirements.

Ideal Candidate Profile

· Hospice LVN/LPN who understands hospice eligibility, admissions, family education, and referral-source expectations.

· Comfortable moving between clinical conversations and relationship-building conversations.

· Service-oriented, responsive, organized, and able to represent the hospice team professionally in the community.

· Interested in career growth toward hospice liaison, admissions, marketing, or business development work.

· Local to Marin County or familiar with the North Bay healthcare/referral-source environment.

Compensation and Benefits

·$40-$45 per hour average pay range. Final compensation will be based on relevant experience, qualifications, and role scope.

· Comprehensive health, dental, and vision insurance.

· Paid time off and paid holidays.

·401(k) with company match.

· Mileage, cell phone, wellness/gym, and related reimbursement programs may be available.

· Tuition reimbursement, certification assistance, structured onboarding, and internal career-growth support may be available.

Why This Opportunity May Be a Fit

This role is a good fit for a hospice LVN/LPN who wants to remain close to the mission of hospice care while moving into a more external, community-facing role. The position blends clinical credibility, patient/family education, admissions support, referral-source service, and growth-oriented field activity.

Apply / Confidential Inquiry

For confidential consideration, please respond with your resume or a brief summary of your hospice background, current location, compensation expectations, and availability for an introductory conversation.