Account Director

Randstad, the world's leading partner for talent, is investing in an Account Director for our Randstad Digital specialty, supporting our Consumer & Retail business. As a Randstad Digital Account Director, you'll be at the forefront of shaping innovative digital and technical strategies to fuel account growth across our diverse and specialized offerings. You'll provide guidance to junior account members and project staff in executing and measuring impactful digital and technical programs, constantly staying ahead of industry trends and inspiring both clients and the team with your thought leadership. The ideal candidate not only grasps the challenges of successful digital transformation but also excels in advising clients on risk mitigation through purpose-built, cutting-edge solutions. Join us in driving the future of digital excellence!

What you get to do:

• Leverage industry experience & technical expertise to manage thought leadership conversations with senior buyers.
• Own customer interactions and ensure organizational alignment to achieve strategic commercial objectives.
• Collaborate with Client Partner on the comprehensive global account plan, provide strategic overlay to drive overall GP growth, and provide insight on where RD can build market share within the account
• Cultivate and oversee relationships with key customers and partners, identifying collaboration opportunities for expanded market reach. Analyze market trends and customer behavior to uncover new business prospects.
• Leverage data analytics, market insights, and customer insights to align RD service offerings to drive innovative solutions.
• Partner with the Account Management team to uncover strategic opportunities such as, but not limited to: advisory, project or outcome-based solutions, offshoring, etc.
• Stay on the pulse of market trends, delivering consistent competitor analysis.
• Energize the Randstad Digital platform channel strategy, amplifying customer value and proactively assessing risk.
• Drive execution excellence and ensure customer satisfaction across all revenue portfolios within accounts.
• Shake up the status quo by challenging and innovating in strategy development for clients.
• Gain market share by expanding revenue horizontally within accounts, while skillfully managing budgets and long-term goals.

What you need to bring:

• 7+ years of client-facing experience in consulting or IT professional services, Management Consulting experience is a plus.
• Expertise in industry verticals, showcasing deep knowledge of business domains, technology, and service realms.
• Proven success managing portfolios encompassing sales, new business, programs, and existing annuity business.
• Fluency in Digital Area trends, demonstrating the ability to influence as a thought leader.
• Confidence in planning and execution, navigating large organizations, and excelling in matrix environments.
• Outstanding problem-solving, communication, and client management abilities.
• History of generating outperformance by cultivating trusted partner-level relationships with C-suite client contacts and internal stakeholders.
• Proficient using Google mail, calendaring and shared drives

Randstad Digital operates in a hybrid work model in areas where we have offices. There should be no expectations that this is a full time remote role, even in areas where we have no offices at the time of hire. You are expected to comply with our hybrid work policy and guidelines.

This job posting is open for 4 weeks.

Randstad offers competitive pay and bonus structures. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate's total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent.

In addition, Randstad, the largest global staffing leader, offers rich learning & professional development opportunities, a 401(k) plan, a stock purchase plan, an employee referral reward program, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on our employees' overall wellbeing with our award-winning wellness program, employee assistance program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, 9 paid holidays, and 5 sick days), paid parental leave, paid caregiver leave, a health and dependent care flexible spending account, Metlife home and auto insurance offerings, a Metlife legal plan offering, and offers discounts on everything from cell phone plans to car purchases.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team! Randstad is proud to be included in the prestigious "America's Best Employers for Women 2024" list. Randstad US has also been recognized as a 2024 Leading Disability Employer by the National Organization on Disability (NOD). At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected] .