Senior Director - Business Development in Hitech sector

Infosys

San Ramon, CA

Senior Director - Hitech Business Development
Senior Manager - Client Services
Location - Bay Area preferred
Client travel required, domestic and international.
Infosys BPM is seeking to hire a Senior Director for New Account Business Development to expand the BPO outsourcing presence in Hi-Tech accounts. The Senior Director-Hitech Business Development is responsible for all client interfaces within the assigned Hi-Tech sector. The person filling this role will build an account plan and be responsible for business development, growth, and expansion of the Infosys BPM brand based on the account plan. The role will be responsible for expanding the Infosys BPM business footprint across different lines of business to introduce our BPO outsourcing services, Global Business Services and Global Delivery Model to bid on potential growth business.
Role Description
Business development with expectation to utilize existing contacts to introduce Infosys BPM across assigned one named Hi-Tech account
Manage and own the opportunity management cycle: Prospect-Evaluate-Propose-Close
Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client and the SLAs are being measured and met Provide client introductions, provide customer maps and organization charts in support of the account plan
Responsible for competitor analysis, market trends and intelligence for the deal and business units supported in the account
Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
Basic Qualifications
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
14+ years of experience, with strong business development experience
Preferred Qualifications
Experienced in New Business Development and large deal BPO outsourcing experience
Ability to bring existing contacts and connections to expand the business within Hi-Tech sector
Track record of interacting and building relationships with CXO level client contact
Understanding of sales cycle, key influencers, budget cycles and client’s bid process
Hands-on experience with proposal creation and leading proposal presentations
Ability to collaborate with internal cross functional teams for support
Strong leadership, interpersonal, communication and presentation skills
Wide variety of BPO, Management Consulting and Business Consulting engagement experience
Track record in growing the BPO outsourcing business footprint within Hi-Tech sector accounts
Knowledge of Hi-Tech industry trends and insights
Good understanding of Hi-Tech industry business issues and drivers in BPO outsourcing space
Global Delivery Model experience
Experience managing and communicating with large international teams
Track record as a Business Development Manager in a rapidly growing HiTech sector
Work Model
This role is client facing with ability to be remote (WFH) when not client facing. Role will require some domestic and occasional international travel. Preference is to be local to the Bay Area.
Compensation: base salary range is $175-225K
Who We Are
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements,
Infosys BPM has 44 delivery centers in 16 countries spread across 5 continents, with 59,443 employees from 108 nationalities, as of March, 2025.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/Nationality
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Posted 2026-01-30

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