Senior Specialist, Advancement Services

Department: Advancement
Reports to: Associate Director, Advancement Services
Job Type: Full-time – Regular
Job Classification: Hourly (non-exempt)
Workplace Location: Hybrid / Los Angeles – Academy Museum

Summary/Objective:
Reporting to the Associate Director of Advancement Services, the Advancement Services Senior Specialist supports the Advancement Services team in gift administration, data management, and donor recognition.

This position is represented by a union.

Essential Functions of the Job:

• Oversee the integrity of the museum’s Salesforce CRM by maintaining daily operations, ensuring data accuracy through reporting and revenue audits, development and distribution of donation reports and dashboards.
• Manage all aspects of gift administration, including individual, corporate, and foundation gifts, invoicing, and acknowledgment, in accordance with industry best practices and IRS guidelines.
• Support the development of database user guides and trainings for department users.
• Work closely with all Museum and Academy teams to properly manage donor data and resolve Advancement-related data issues.
• In partnership with the Associate Director, Advancement Services, assist with the donor recognition process by overseeing areas of credit line implementation.
• Support prospect research projects on an as-needed basis by assisting with report development, iWave wealth screenings, and the development of Salesforce dashboards.
• Assist with fundraising activities and events as needed.

Required Competencies:

• Minimum of 4 years’ experience in an advancement role.
• Advanced proficiency with donor management software, preferably Salesforce NPSP.
• Strong understanding of gift acceptance best practices and experience handling payment transactions.
• Excellent written and verbal communication and interpersonal skills.
• Highest degree of professionalism and discretion in dealing with donor information.
• Self-motivated with the ability to successfully coordinate projects, deadlines, and priorities independently and in collaboration with others.
• Experience managing multiple projects at once.
• A commitment to diversity, equity, accessibility, and inclusion.
• Flexibility to work occasional evenings and weekends.

Preferred Qualifications:

• A bachelor's degree is preferred.
• Experience in non-profit or arts and culture institution strongly desired.

Required Vaccination: Full vaccination against COVID-19 is required, including any booster vaccinations as applicable. Exception: Medical and religious accommodations are approved by the Office of People & Culture .

Compensation: The expected base salary range for this role is $26.00 - $28.00. The actual base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis.

Benefits:

• Comprehensive medical, dental, and vision coverage.
• 15 days of PTO, plus company-paid holidays.
• Additional time off, including summer hours, winter hours, and a cultural floating holiday.
• Paid sick leave.
• Paid parental leave.
• 401(k) retirement plan with a company match
• Clean Air Commuter Program
• Employee Assistance Program through CompPsych Guidance Resources.
• Wellness benefits through Cigna Healthcare.
• Free access to 16,000+ online courses through LinkedIn Learning
• Free Academy membership screenings
• Free tickets and screenings at the Academy Museum
• Employee discounts through LifeMart and Working Advantage

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