Outreach Analyst

Job Description and Duties

Do you enjoy working in a fast-paced remote centered environment with variety in your work? The California Department of Insurance (CDI) is seeking a dynamic Analyst II with experience working in an outreach environment, develop and coordinate outreach workplans for the unit. Strong communication skills will be an asset.

If so, CDI may be the employer for you!

Under direction of the Southern California Supervisor II in the Community Relations and Outreach Branch, the Analyst II independently has responsibility to develop, coordinate and implement outreach workplans; develops collateral materials and processes of outreach functions in the field; assists the Manager of Community Relations and Outreach Southern California, Department of Insurance (CDI) and stakeholders in consumer outreach work including the development and implementation of outreach documents; participates and leads program activities at meetings and events; performs various duties within the office in preparation for outreach assignments; and maintain logs and records of event activities performed.

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the Personal Leave Program (PLP) 2025 and related Pay Differential 386. PLP 2025 requires employees to receive a reduction in pay in exchange for monthly hours of PLP 2025 leave credits. The salary range(s) included on this job posting do not reflect the reduction in pay. For more information, visit the CalHR website ().

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Working Conditions

• Work in a high-rise office building and out in the field, including outdoor events and facilities.
• Eligible for telework in accordance with CDIs telework policy. Teleworking employees may be required to report to their headquarters office location on designated telework days. Travel expenses are not reimbursed, however other authorized transit subsidies do exist for those who qualify.
• Fast-Paced Work Environment that may interact with Legislature, consumer group representatives and consumers. Overtime may be required.
• Travel may include overnight stays. Ability to lift 25 lbs. routinely during travel.

Special Requirements

Please attach (upload) all the required documents to verify that you meet the minimum qualifications for this position (i.e., degree, transcript, license, certificate). If you fail to provide the required documentation, your application package will be marked as incomplete and not considered for an interview.

• Exam list eligibility - refer to exam link below.
• Transfer eligibility, if applicable, for current/former civil service employees
• Statement of Qualifications
• Resume

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Possess extensive program and project management experience, including managing multiple projects with extensive work with elected officials and staff.
• Demonstrate willingness to assume the most complex duties and adapt to changing priorities.
• Demonstrate the ability to prioritize and work well under pressure to meet quick deadlines.
• Ability to gain and maintain the confidence and cooperation of those contacted in the course of the work, particularly local and state legislative offices and consumers at large.
• Possess strong organizational and time management skills.
• Perform both independently and in a cooperative team environment.
• Possess exceptional written and oral communication skills, with the ability to present information and express ideas in a clear, confident, and convincing manner.

Benefits

• Flexible work hours
• Remote work options
• Medical Benefits - including health, dental, and vision insurance
• Employee Wellness Program
• Employee Assistance Program
• On the Job Training
• Career Services Program
• Recognition Program
• Paid Holidays and leave
• Defined benefit retirement program
• Savings Plus Program (401 (k), 457)
• Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.

Benefit information can be found on the CalHR website and the CalPERS website.

Examination Information

Step 1 - If you have not taken the Analyst II examination, or if your eligibility has expired, and/or you have no other type of eligibility, you MUST take the examination to be eligible for appointment. Please click the link provided below for the examination information and instructions.

Analyst II: Analyst II Exam Bulletin

Step 2 - Submit your application including all required documents, by using the "Apply Now" button found at the top of this bulletin.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Instructions may be found in the Statement of Qualifications Section of the job posting.