Customer Service Associate

Walgreens
Ontario, CA
  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $16 - $18 / Hourly
Posted 2026-02-03

Recommended Jobs

Hospice Community Liaison

Blize Healthcare
San Jose, CA

Hospice Community Liaison Location: Santa Clara County, CA Job Type: Full-time Company: Blize Healthcare Blize Healthcare is seeking a compassionate and driven Hospice Community Liaison to …

View Details
Posted 2026-02-04

Stall Mucker/Barnhand

[email protected]
Valley Center, CA

Looking for hardworking individual to clean stalls for a private, family run, jumper barn in Southern California. Job is possible hourly: once stalls are clean, you're done! Or become part of the tea…

View Details
Posted 2026-01-30

Senior Associate, Data Scientist - Recommendation & Personalization Systems

Capital One
San Jose, CA

Senior Associate, Data Scientist - Recommendation & Personalization Systems Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually pers…

View Details
Posted 2026-01-15

Accounts Payable Specialist

Rand Technology
Irvine, CA

Full-time, Temporary Description Role Summary  Summary and overall objectives of the job.  The Accounts Payable Specialist primary role is to fulfilling payments, processing and verifyi…

View Details
Posted 2026-02-04

Weekend Motorsport Event Staff Positions (US - California) (2)

Smedley Group
Riverside, CA

We believe the world’s fastest driver hasn’t raced…yet. FAT Karting League’s mission is to achieve mass participation in motorsport by radically reducing the barriers to entry. We run karting…

View Details
Posted 2026-01-25

C/C++ Software Development Engineer II

Esri
Redlands, CA

Overview ArcGIS Pro is a powerful geographic information system (GIS) software used to analyze, visualize, and share spatial data, addressing real-world challenges. As a key member of our Desktop A…

View Details
Posted 2026-01-30

LOCUM Thoracic Surgery Physician Assistant

Palm Careers
Los Angeles, CA

We are hiring a locum Thoracic Surgery Physician Assistant to come out for 6-months and join our team in Los Angeles, CA!! Come live in one of the most beautiful locations in the states while allowin…

View Details
Posted 2026-01-28

Spring 2026 - Outdoor Education (Invite Only)

Hume Christian Camps
Hume, CA

Hume’s Outdoor Education and Spiritual Emphasis programs run in the fall and spring and aim to serve Christian schools by providing a spiritually rich and joyful environment for the student body to l…

View Details
Posted 2026-01-23

Overnight Janitorial Associate

Stanbridge University
Irvine, CA

Stanbridge University is seeking a dynamic individual with strong communication and organizational skills to join our Logistics Department as a Janitorial Associate . This position offers an excell…

View Details
Posted 2026-01-26

Digital Assurance & Transparency - IT Audit Senior Associate - San Francisco/ Silicon Valley

PwC
San Francisco, CA

Specialty/Competency: Assurance Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 40% At PwC, our people in audit and assurance focus on providing indepen…

View Details
Posted 2026-01-30