Senior Systems Analyst

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

This position is part of a team dedicated to improving the operational effectiveness of our internal customers (Global Operations) through automation.

You would be partnering with stakeholders (both up- and downstream) to capture requirements from the business, contribute to solution design within established standards and architectural direction, and develop solutions, requiring contributions from team members when needed, deliver finalized products, and advise customers on change adaptation.

You would balance communication and project management skills, as well as strong technical development and solution delivery capabilities.

Ideal candidates will prioritize collaboration, continuous learning, and customer experience, and thrive in an environment where technologies and platforms evolve rapidly.

Responsibilities

Strategic Planning & Business Case Development

• Lead the development of complex business cases, including financial modeling (ROI, cost-benefit analysis) and strategic alignment

• Design and facilitate cross-functional plans and roadmaps that align with business priorities

• Gather, synthesize, and translate business requirements into actionable delivery plan

• Manage and own projects all throughout their life cycle, owning technical delivery end-to-end within established standards and architectural direction, handling impeccable customer service, and maintaining a strong relationship with stakeholders

Program & Project Delivery

• Own the successful delivery of multiple interrelated projects aligned to a broader business strategy

• Ensure initiatives are delivered on time, within scope, and achieve targeted outcomes

• Drive continuous improvement across program delivery processes and standards

Stakeholder Engagement & Influence

• Build trusted relationships with senior stakeholders, including leadership and governance bodies

• Act as a key advisor by understanding business needs and influencing decision-making

• Navigate complex stakeholder landscapes and manage challenging situations effectively

Communication & Governance

• Deliver clear, tailored communications to diverse audiences, from technical teams to executive leadership

• Champion best practices and contribute to the evolution of project/program management standards

• Serve as a subject matter expert and go-to resource across programs

Risk & Issue Management

• Proactively identify and manage risks at both project and strategic levels

• Apply analytical and creative problem-solving to resolve complex issues and escalations

• Drive mitigation plans and ensure alignment across stakeholders

Resource & Financial Management

• Oversee resource planning, budgeting, and allocation across programs

• Resolve resource constraints and vendor-related challenges with confidence and autonomy

• Ensure efficient use of resources to maximize value delivery

Qualifications

• Typically, 3+ years of experience developing business applications, automation solutions, or other technical solutions

• Bachelor's degree in Information Systems, Business, Computer Science, or equivalent practical experience

• Experience gathering requirements and translating business needs into technology-enabled solutions

• Strong communication, coordination, and organizational skills, with the ability to work effectively with technical and business stakeholders

• Demonstrated ability to learn new technologies quickly and apply existing development knowledge effectively across new tools, platforms, and solution delivery approaches

• Ability to manage multiple priorities, solve problems effectively, and maintain strong customer focus in a fast-paced environment

Preferred Qualifications

• Ability to quickly translate existing software development experience into low-code platforms

• Experience with reporting tools

• Exposure to AI-enabled capabilities or automation technologies

• Experience working within structured development practices, including ALM, testing, deployment, and governance

The targeted pay range for this position in the following location is / locations are:

Canada - Toronto Office TRO : 88,000 - 132,000 CAD / Annual

United States - Dallas Infomart Office DAI : 80,000 - 120,000 USD / Annual

Poland - Warsaw Office WAO : 139,000 - 223,000 PLN / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program : An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion. Core Benefits - Pension: You will be enrolled in the employee capital plan or pension, known as PPK, a contributory pension scheme for you and your employer to save funds intended for withdrawal on retirement. Private Medical Insurance: You may enroll yourself and eligible dependents in Private Medical Insurance (PMI) for greater choice, flexibility, and access to specialist care for short-term illness or injury and so on. Life and Accident Insurance: Equinix provides Life and Accident Insurance cover for its employees which you can enroll in. Other Benefits and Perks - Employees have the option to select and use from a wide range of other benefits including: Annual Leaves, Flex Wallet (flexible spending account), Multi-sport Card, Lunch Pass Card, Discount Portal, statutory allowances and reimbursements (remote working, corrective glasses reimbursement), and paid and unpaid leaves in line with local market practices and regulatory requirements. More details on eligibility and rules for leaves are in Equinix's HR policies. Eligibility and contribution requirements apply to some benefits, in line with company policy. Benefits are subject to specific plan/program or insurer terms and conditions, including changes at Equinix's discretion. Equinix will be compliant will regulatory requirements on benefits and leaves.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form .

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here .

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.