Operations Assistant

Location: Remote / Global | Type: Full-Time Independent Contractor

About the Company

Our client makes modern home-gardening joyful, easy, and wildly successful — from heirloom vegetable seeds and specialty herb kits to bonsai starters, grow-lights, and patio planters. Backed by EAK Distribution, they’re already an 8-figure e-commerce brand selling on Amazon, Shopify, TikTok Shop, and their own DTC site , and they’re on a fast track to $30 million in annual revenue within the next few years .

About the Role

Responsibilities

• Manage the recruiting process end-to-end, including posting job ads, coordinating interviews, and maintaining communication with candidates. You will not have to interview candidates.

• Facilitate smooth onboarding for new employees and assist with professional offboarding processes.

• Maintain and update internal documentation such as SOPs, wiki pages, employee records, and team directories.

• Distribute and balance workloads using ClickUp, while monitoring for potential burnout risks.

• Track progress on projects and tasks, ensuring timely follow-ups and completion.

• Compile, organize, and report on team KPIs and performance data.

• Schedule, coordinate, and document recurring team meetings (e.g., Level 10s) and follow up on action items.

• Serve as a communication bridge between departments to ensure timely information flow.

• Manage internal calendars, meeting logistics, and other administrative coordination.

• Provide day-to-day logistical and administrative support to the Operations Manager.

• Contribute to employee engagement and team development initiatives in collaboration with leadership.
  

Results (Expected Accomplishments)

• A streamlined and professional recruiting and onboarding process.
  
• Well-organized, easily accessible operational documentation that boosts team efficiency.
  
• Balanced team workloads with clearly tracked progress on all initiatives.
  
• Timely meeting updates, follow-ups, and action item tracking.
  
• Strong interdepartmental communication and collaboration.
  
• Reduced administrative burden on the Operations Manager and project leads.
  
• Higher team satisfaction through operational support and engagement initiatives.
  
• Clear alignment between people operations and company objectives.

Requirements

• At least 2 years of experience in project management and operations, HR, administrative operations, or people coordination roles.

• Proficiency in ClickUp, Google Workspace, and communication tools like Slack.

• Strong organizational, multitasking, and follow-through skills.

• Excellent verbal and written communication abilities.

• High attention to detail and comfort, managing multiple priorities simultaneously.

• Ability to handle confidential information with discretion.

• Familiarity with KPIs, project management, and internal documentation systems.

• Proactive, self-motivated, and solutions-oriented approach.

• Strong interpersonal skills and a service-focused mindset.

• Experience supporting a fast-paced, remote-first, and systems-driven team environment.

What's In It For You?
Compensation and Benefits

• Salary range: $1000-1500.

• Full-time, semi-flexible position (mandatory working hours from 8 AM to 12 PM EST; remaining hours can be scheduled throughout your day).

• Health benefits after 90 days (full-time employees only).

• Opportunities for professional development.

• Annual performance evaluations with potential for salary increases based on impact and contributions.