Operations & Engagement Liaison

Job Description and Duties

Will Consider a Analyst I

Under the general direction and supervision of the Unsheltered Operations and Engagement Office Chief, the incumbent serves as an Unsheltered Liaison. The Unsheltered Liaison acts as an intermediary between the District and external partners, inclusive of governmental, non-profit, and community members. Occasional travel within the District and the State will require the incumbent to possess a valid driver's license and be able to safely operate a motor vehicle, with regard to travel restriction guidelines. Lead routine outreach activities to external partners such as city, county, fire, law enforcement agencies, and internal 1:1 division leads. Analyze unsheltered submissions/documentation and obtain reports/sensitive documentation required for review in decision making toward encampment and outreach collaborations. Lead focused collaborative meetings between agency and external stakeholders; inclusive of lead with elected officials and/or staff. Routine follow-up on outreach status and strategies. Transfer outreach reports to Excel, Power Point or current platforms used for virtual presentations. Research and analyze the current societal trends and need of Unsheltered community members in the Bay Area, with a lens for equity, that will enhance collaborative, innovative approaches from the Department. Provide routine analysis an d updates to supervisor and/or Executive leadership. Work closely with management to create presentations.

PARF# 04-26-0391 / JC-513901

Eligibility for hire may be determined by your score on the Analyst II / Analyst I exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click and search by typing in the classification title.

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Working Conditions

Position located at 111 Grand Ave Oakland, Alameda County

Multiple positions may be filled from this recruitment.

This is a Limited Term position which may be extended to 24 months or become permanent.

The District 4 External Affairs Office of Unsheltered Operations and Engagement, is located in the Cal trans Bay Area (District 4) Office Building. This is a climate-controlled high-rise office building with artificial light. Climate controlled environment, however temperatures may fluctuate. Most employees will either work remotely or at workstations in cubicles, upon request of management. Working remote or in the building could fluctuate, based on projects, management needs and/or safety protocols as guided by the Department. Work hours will be set sometime between 6:00 AM and 6:00 PM. Some overtime may be required, and vacations may be restricted during peak times. This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s current telework policy. While Caltrans supports telework, in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksite with minimal notification if an urgent need arises. The selected candidate may be required to conduct business travel on behalf of the Department or commute to the headquartered location. Business travel reimbursements considers an employee’s designated Headquarters Location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s current telework policy. While Caltrans supports telework, in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksite with minimal notification if an urgent need arises. The selected candidate may be required to conduct business travel on behalf of the Department or commute to the headquartered location. Business travel reimbursements considers an employee’s designated Headquarters Location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

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Special Requirements

• Possession of a valid driver’s license is required when operating a State owned or leased vehicle.

• Statement of Qualification (SOQ) is required.

The Statement of Qualifications (SOQ) serves as documentation of each applicant’s ability to present information clearly and concisely in writing. Please follow the instructions below; failure to include and complete the SOQ as instructed may result in the SOQ not being considered and in disqualification from the interview. Each question must be numbered and addressed in the same order as the questions below. The SOQ must be typed, no more than two pages in length, and 12-point Arial font.

Please share a one - two page Statement of Qualifications that details verifiable experience related to direct working experience with: 1) high level organization leaders; 2) government (City and/or County) officials; 3) Community Based Organizations; 4) work with unsheltered/unhoused community members; 5) work with former/current persons experiencing homelessness; 6) project/event management

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: or . Please redact birthdates and social security numbers.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The Analyst II should be well informed on Division, District and Departmental programs, policies, and procedures. The Incumbent must possess excellent verbal and written communication skills, and the ability to work directly with Department and District management as well as congressional, state, local officials, outreach agency partners and private citizens. Incumbent must possess knowledge of the principles of public relations, California State Government, and public administration. Must have a thorough knowledge of the District's current and proposed plans, general operations and the responsibilities of all District Divisions and Offices. Must possess the ability to translate technical information into terms easily understood by the public, possess working know ledge of personal computers, and programs such as Word, Excel, PowerPoint, and social media platforms.

The Incumbent is required to analyze and evaluate incoming inquiries and identify problems and creative solutions. Analysis is required to assure proper dissemination of information and reliability of response. Must possess the analytical ability to choose and develop needed information about the District and its activities from the appropriate resources for the general public, elected representatives and other officials. The Incumbent must be willing to initiate learning effective and efficient use of a variety of computer programs and social media platforms.

Benefits

Click HERE to view the Benefits Summary for Civil Service Employees in the State of California.

Important Application Instructions

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.