Branch Chief

Job Description and Duties

Under the direction of the Professional Standards Division Chief (Manager II), the Supervisor II (Sup II) provides strategic policy direction and management oversight for the Licensing, Standards, and Training Branch related to paramedic licensing, standards, and policies for specific training program reviews and approvals, and the management of the statewide EMS licensing system. The Sup II will execute decisions made by the enforcement and legal units related to paramedic licensing. This position identifies opportunities for process improvements and potential policy changes for greater efficiency. This position will work closely with all divisions and external stakeholders to coordinate the integration of EMS Licensing, Standards, and Training with statewide EMS systems and disaster response.

This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with EMSA's Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

This is a 12 month Limited-Term Full-Time position that may be extended or become Permanent.

Supervisor II Exam Link: CalCareers

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

You will find additional information about the job in the Duty Statement.

You will find additional information about the job in the .

Special Requirements

• The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week , and start/end dates (MM/DD/YYYY) . Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g., unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control # and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email [email protected] for assistance and an EMSA Human Resources staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge and experience with development and coaching entry level supervisors.

• Demonstrates integrity and professionalism

• Ability to maintain a high degree of confidentiality, initiative, and accuracy in performing tasks.

• Organizational skills and effective time management to complete daily assigned tasks.

• Ability to interpret and apply State and Federal laws, rules, policies, procedures and Collective Bargaining contracts.

• Customer service experience.

• Knowledge and experience using MS Office Suite (Word, Excel, Outlook, Teams).

• Ability to gain the confidence and support of top-level administrators and advise them on a wide range of administrative matters.
• Ability to develop cooperative working relationships with representatives at all levels of government, the public, and internal stakeholders.
• Experience developing and implementing innovative solutions, analyzing complex problems, and effectively recommending courses of action.
• Excellent communication and active listening skills, including the ability to communicate effectively in writing and verbally with all levels of department team members.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Statement of Qualifications (SOQ)

The SOQ should be no more than one page, single-spaced. PLEASE ANSWER THE FOLLOWING QUESTIONS IN NUMBERED ORDER :

1. Describe your experience in developing and managing complex, evolving programs, including the strategies you use to ensure their success.
2. Describe your approach to leading diverse teams and how you promote open, inclusive communication across different perspectives and backgrounds.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  Please see Statement of Qualifications (SOQ) instructions below at end of posting . Applications received without a written response to the SOQ may be rejected. Resumes DO NOT take place of the SOQ.