Real Estate Loan Officer

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About University Credit Union:

University Credit Union (UCU) is a purpose-driven financial cooperative dedicated to providing everyone in the university community a financial advantage.

UCU was founded in 1951, on-campus, by a group of UCLA employees. Over 70 years later, we continue to exclusively serve the university community and have expanded our reach beyond UCLA. We continue to align ourselves with universities and have expanded our reach to numerous universities across California, the West Coast Conference, and the Big West Conference.

UCU's focus has been diversifying and building a foundation for future growth. By partnering with the university community, we can provide products and services tailored to their unique needs. To best serve our member-owners, UCU delivers on our purpose, to give every member in the university community a financial advantage, by following our three key differentiators:

• We were founded by the University Community for the University Community
• We provide conflict-free unbiased financial advice from certified professional coaches
• We guarantee our rates on auto loans, credit cards, consumer loans, and HELOCs are ALL within the top 1% lowest nationwide of all federally insured financial institutions.

Pay Banding Information:

Actual pay will be based on experience and qualifications, but is expected to be in the range of $61,000-75,000

Delivers on University Credit Union's Service Promises and Core Values to engage in behaviors that create member loyalty. Responsible for the origination of mortgage loans, which includes closed end equity and open end equity line of credit loans. Conducts initial pre-qualification interviews and prepares complete loan application packages and necessary documentation. Conveys policies for extension of credit in accordance with Credit Union and secondary investor guidelines. Meets Mortgage Loan scheduling and documentation requirements, and production expectations as determined by the Mortgage Operations Manager. Serves members, prospective members, builders, developers, and Realtors promptly and professionally. Provides general Credit Union information and cross-sells services. Assists Mortgage Loan personnel as necessary.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Assumes responsibility for the effective and professional completion of assigned loan origination functions.

a. Interviews, takes applications, and processes preliminary documentation on loan requests. Discusses loan alternatives, credit criteria, interest rates, and loan documentation in such a manner as to elicit positive responses from members.

b. Performs follow-up work as necessary to achieve conditional approval within established time frames.

c. Notifies member if loan is referred back to Officer because of problem ratios or credit ratings.

d. Advises members of loan approval or denial. Explains loan denials precisely and clearly to members.

e. Completes lending operations in accordance with established Credit Union policies and legal requirements.

2. Assumes responsibility for establishing and maintaining effective and professional business relations with members, Realtors and building professionals.

a. Answers questions and requests, and resolves problems.

b. Informs members of Credit Union loan policies and services.

c. Counsels members regarding money management and financial matters. Counsels members whose loan requests were denied, explaining reasons and alternatives.

d. Maintains and projects the Credit Union's professional reputation.

3. Assumes responsibility for establishing and maintaining effective communication and coordination with Credit Union personnel and with management.

a. Coordinates functions with related departments and Branches and provides support as needed.

b. Assists Mortgage Loan personnel and serves as a backup as needed.

c. Keeps management informed of area activities and of any significant problems.

d. Attends and participates in meetings and committees as required.

e. Completes required records and reports.

4. Assumes responsibility for related duties as required or assigned.

a. Professionally cross-sells Credit Union services.

b. Stays informed regarding changes in lending standards, related legal requirements, and trends in local real estate and competitive market.

c. Ensures that work area is clean, secure, and well maintained.

PERFORMANCE MEASUREMENTS

1. Lending functions are effectively performed in accordance with established Credit Union policies and with legal and regulatory requirements.

2. Good business relations exist with members and business professionals. Programs and services are properly and thoroughly explained and questions courteously answered or appropriately referred.

3. Loan documentation, files, and related reports are complete, accurate, and timely. Monthly reports are submitted as scheduled.

4. Loan applications and related financial data are closely and effectively analyzed and evaluated.

5. Good working relations exist with Credit Union personnel and with management. Assistance is provided as needed. Management is appropriately informed.

6. Established production expectations are met or exceeded.

EDUCATION/CERTIFICATION:

High school graduate or equivalent.

Additional coursework in business or related field preferred.

REQUIRED KNOWLEDGE:

Understanding of the foundation of determining credit worthiness.

Knowledge of Credit Union loan policies, products, procedures, processing, and underwriting guidelines.

Familiarity with title reports, insurance, and appraisals.

EXPERIENCE REQUIRED:

3 - 5 years of related loan processing experience.

Real Estate background helpful.

SKILLS/ABILITIES:

Strong interviewing skills.

Excellent communication and public relations abilities.

Good analytical and financial skills.

Able to operate related computer applications, calculator, and other basic business equipment.

Team UCU Benefits :

Investing in people is one of UCU's strategic priorities and we invest in Team UCU by offering a variety of excellent benefits, in addition to being a great team to work with:

• Competitive compensation
• A full 401(k) match up to 6% plus a potential additional annual profit share of up to 4%
• Quarterly Gain Share awards, subject to meeting certain organization goals, with a payout of up to 10% of earnings
• Employee loan discounts
• Generous paid vacation, plus accrual of paid sick time, and additional discretionary floating and cultural holidays
• 12 paid Holidays
• Personal growth development plans tailored to each member of Team UCU

• Choice of medical, dental, and vision plans, including some options that are 100% paid by the Credit Union.
• Complementary Basic Life and Accidental Death and Dismemberment Insurance
• Complementary long-term disability insurance and Employee Assistance Program

UCU's commitment to diversity, equity, and inclusion :

Diversity, equity, and inclusion play a key part in our dedication to give everyone in the university community a financial advantage. From students, staff, faculty, and alumni, our member-owners are individual in their needs. UCU is committed to ensuring our team brings a variety of skills, ideas, cultural backgrounds, and experience to UCU to align with them. We are dedicated to building trust and understanding with each of our member-owners. We accomplish this by building a community that embraces diverse ideas, backgrounds, and perspectives; this is mirrored in our work and represented in Team UCU.

University Credit Union is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

ADA Requirements:

Physical Requirements

Regular travel to UCU office will be required, so must be able to drive, travel and move within buildings to perform work with some physical exertion and occasional lifting of up to 25 lbs. Must be capable of climbing / descending stairs in an emergency. Must be able to operate routine office equipment including a computer, telephone, copier, and calculator. Must be able to routinely perform work on a computer. Must be able to work extended hours whenever required or requested by management to meet the needs of the business and role. Must be capable of regular reliable, and timely attendance that aligns with the pacific time zone.

Working Conditions

If working onsite, must be able to routinely perform work indoors in climate-controlled shared work areas with some noise. If working remotely from a home office, must be able to work in a separate, quiet area, potentially for extended periods on a computer.

Mental and/or Emotional Requirements

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.