Esthetics Manager

FACE FOUNDRIÉ
Corte Madera, CA
Description::

Operations Responsibilities:

  • Demonstrates high standards in customer service.

  • Meets financial metrics including: service revenue, average ticket, client count, rebooking and product sales.

  • Identifies opportunities for growth such as, staffing, scheduling and coaching

  • Responsible for the management of all personnel including (but not limited to) recruitment, training, product knowledge, loss prevention, performance management, safety and legal compliance.

  • Conduct regular performance reviews and provide constructive feedback to enhance team performance.

  • Create and maintain staff schedules to ensure adequate coverage during peak hours.

  • Responsible for the store's inventory.

  • Helps forecast sales, growth trajectories and expansion plans.

Financial Management

  • Collaborate with the store owner to develop and manage the salon budget.

  • Monitor and analyze financial reports, identifying opportunities for cost savings and revenue growth.

  • Implement strategies to achieve sales targets and profitability goals.

Customer Service

  • Oversee the delivery of high-quality services and ensure client satisfaction.

  • Address client issues and concerns, providing resolutions in a timely and professional manner.

  • Maintain a positive and welcoming environment for clients and staff.

Training and Servicing

  • Responsible for performing services on guests and leading by example.

  • Leads through teaching employees and growing their productivity, has a clear vision of individual, team, and/or personal goals. Has coaching and mentoring skills and can verbalize steps to achieve those goals. Confident in coaching and mentoring their team.

  • Responsible for identifying the professional development needed for each staff member.

  • Ensures all technical service and product training are attended.

  • Conducts verbal and technical interviews, able to identify appropriate talents needed for salon growth.

Marketing

  • Work with your owner to develop and execute marketing strategies to attract new clients and retain existing ones.

  • Coordinate and promote special events, promotions, and collaborations to increase salon visibility.

  • Assist with Social Media as needed.

Job Types: Full-time

Availability: Evenings and Weekend availability are required

License: California Esthetics License is required. Dermaplane certification is preferred.

Experience: One to three years of Salon Manager experience is preferred.

Pay: $28-$32 per hour + commissions

Posted 2025-11-03

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