Senior Director, Digital Sales & Operations

As we expand our global footprint, Square Enix is seeking a bold, forward-thinking leader to drive our digital sales growth across the Americas and Europe. The Senior Director, Digital Sales & Operations, is a critical role within our organization, responsible for maximizing revenue across all our digital sales channels. In this role, you will orchestrate the development, planning and execution of digital sales strategies for new titles and catalogue titles, leveraging both historic and predictive performance insights to drive data-driven impactful decision-making. In addition to deep expertise in digital sales, the successful candidate will have a proven track record of managing multicultural teams and interacting with external partners on a regular basis to drive unrestricted growth.

This is a rare opportunity to take a pivotal role in strengthening the digital future of one of the largest game publishers in the world. If you are ready to lead and leave your mark on our global brand — we want to meet you.

Role & Responsibilities

• Lead the innovation of the Digital Sales and Operations group through the adoption of cutting-edge digital sales strategies and innovative digital executions. This role is the primary digital thought leader for the Western business.
• Accelerate the overall growth of the Western commercial business as a member of the publishing leadership team.
• Lead the development, planning, and execution of digital sales strategies across all channels. This includes a deep knowledge of digital sales and marketplaces as well as strong experience working on pre-sell and launch phases, promotion strategies for new and catalogue titles, and competitor analyses, among others.
• Lead the strengthening and management of first- and third-party relationships with some of the largest players in the gaming industry. This includes regular high-level interactions with their senior leaders across the Americas and Europe and the daily management of a portfolio of vendors.
• Leverage advanced analytics to forecast, track, analyze, and improve every aspect of your digital sales portfolio. This requires the ability to understand trends, build data-backed forecasts and recommendations, and objectively analyze our performance to drive revenue.
• Lead, manage, and ensure the sustained performance of multicultural teams across continents. This requires the ability to understand different business cultures and translate that understanding into effective management and performance incentives.
• Interact with, and report to global senior leadership across Square Enix America, Europe and Japan. This requires an ability to translate high-level digital sales vision and strategies into measurable operational outcomes to a variety of stakeholders and audiences.

Requirements

• 10+ years of experience in digital sales and operations, marketing, or related field.

• 5+ years of experience managing global and multicultural digital sales teams and driving growth across multichannel digital markets.

• Proven gaming (especially multiplatform gaming (PC, console, etc.)) or entertainment industry experience.

• Exceptional leadership skills with the ability to rally teams around bold goals and influence cross-functional stakeholders.

• Demonstrated experience in furthering digital transformation, including establishing strong KPIs, optimizing tech stacks, and implanting effective workflows.

• Strong analytical skills with the ability to interpret data and derive actionable insights.

• Knowledge of digital sales AI tools.

Preferred

• Demonstrated negotiation skills and experience in partnership management.

• Bilingual English/Japanese.

Benefits

• 100% Medical, Dental, Vision coverage- with the option to add a spouse/domestic partner and children at 2% of the premium.
• Medical FSA (Flexible Spending Account) and Dependent Care FSA (Flexible Spending Account) to help pay for medical expenses, childcare or adult care expenses with pre-tax dollars.
• Wellness programs- mental health resources, counseling, financial wellbeing, support for future moms, a 24/7 Employee Assistance Program hotline, and much more.
• Generous leave- from the start you can earn up to 25 days of PTO, we observe 13 major holiday and provide job protected leave for life’s unexpected moments.
• 401K auto enrollment and employer-match contribution.
• Be among the first to get copies of every game title, plus receive generous discounts on thousands of games in our library.
• Refer our next new team member and receive a $1000 bonus.

Annual Salary Range: $170,000 - $250,000