Shift Manager

Job Description

Job Description

SHIFT MANAGER

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but not limited to the following:

• Ensures that restaurants are clean and well maintained, that all company procedures are followed and all standards for food quality, cleanliness, sanitation and customer service are met.
• Must be able to control cost at budgeted levels as it relates to cash handling, food products, labor, paper supplies, energy consumption, etc.
• Responsible for cash register setup and shift change.
• Managing the shift, supervising team members of 4 or more employees on each shift, directing, communicating while maintaining customer service awareness.
• When requested, Shift Manager may train new and existing team members in job stations.
• Must be able to complete required shift management administrative duties.
• Responsible for placing of product orders, posting of sale readings and shift awareness walk through.
• Shift Managers are expected to observe all safety and security procedure
• Training, coaching and development of Team Members

Qualifications

A high school diploma or GED

Strong customer service skills

Strong communication skills

Basic computer and math skills

Must be at least 18 years of age

Must be Serv Safe certified

Must be available to work for a minimum of 3 days a week and one full shift i.e. opening, mid, or closing

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment

Fryers, Thermalizer, flat top grills, split lid grills, walk in freezer, menu boards, computers, cash registers, filtering machines, steam units, holding cabinets, storage units, soda fountain hook up station, microwave, cooking utensils, drive thru communication systems, coolers, freezers, and hot holding line

Environmental Conditions:

• The employee is subject to inside environmental conditions, protection from weather conditions, but not necessarily from temperature changes.
• The employee is subject to both environmental conditions; work activities occur both inside and outside.
• The employee is subject to extreme cold temperatures below 32 degrees for periods of time.
• The employee is exposed to hazards which includes a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.
• The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.