HR Shared Services Representative I

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Republic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of the nation's largest wine and spirits wholesalers. Our success is grounded in our core values of Family, Service, Accountability, Honesty, and Professionalism. We offer a vibrant, inclusive culture and workplace experience for individuals who want a career that makes them feel accomplished and engaged. RNDC values the health and well-being of our associates, inside and outside the office, offering dynamic health and wellness benefits that supply exceptional care and value. RNDC is geared toward growing our footprint and our people. Join our team of energetic professionals who believe in many happy hours and are experts in our craft.

Summary

Join RNDC's Human Resources team as a HR Shared Services Representative and be at the forefront of providing exceptional support to our associates and external customers. In this role, you'll tackle challenging and interesting tasks, resolving complex HR issues with finesse, while contributing to the smooth functioning of our HR operations.

In this role, you will

• Utilize your expertise to address queries and issues promptly through telephone or email support, ensuring resolution within defined timelines.
• Apply fundamental HR knowledge to research and resolve detailed and complex issues that may not be resolved during initial contact, showcasing your analytical skills.
• Work closely with subject matter experts and Centers of Excellence (COEs) to resolve inquiries, triaging more complex questions effectively.
• Educate associates on company practices and tools, including HR management, learning, and timekeeping systems, contributing to their understanding and engagement.
• Provide accurate, consistent, and timely responses to HR-related questions, demonstrating excellent communication and customer service skills.
• Support various HR cyclical processes, including compensation, talent management, annual government reports, and other projects, adding value to our HR operations.
• Perform regular audits of the HR management system to ensure data integrity, contributing to the accuracy and reliability of our HR information.
• Assist with data entry into the HR management system, ensuring accurate and up-to-date associate records and position management.
• Contribute to the onboarding process by assisting in the training of new HR Shared Service Representatives on HRSS responsibilities.
• Develop and generate reports based on specific requirements from different departments, showcasing your ability to provide valuable insights through data.

What you bring to RNDC

• Bachelor's degree from an accredited college or university in HR, Business, or related field
• Working Customer Service experience is required
• 1-3 years relative experience working in Human Resources preferred
• Working experience in HR systems is preferred

What's in it for you

• 401(k) with company matching
• Medical, dental and vision benefits*
• Generous paid time off program - work your way up to 5 weeks of PTO a year with the ability to carryover unused PTO
• Paid volunteer time
• Paid parental leave
• Paid caregiver leave
• Fertility benefits
• Paid training
• Company paid life insurance, short-term disability, and company-paid holidays
• Associate resource groups, and diversity, equity, and inclusion programs available for all associates

• Participation in these programs are subject to applicable wait periods and all plan and program terms and eligibility

COVID-19 considerations: We follow CDC Guidelines and have a fun and safe environment for our teams.

Bonus if you bring

• Previous experience in the Wine and Spirits industry
• 1-3 years relative experience working in Human Resources
• Working experience in HR systems to include Success Factors

Compensation

This compensation information is a good faith estimate and provided in accordance with California state law. Similar positions located outside of this jurisdiction may not necessarily receive the same compensation. The salary generally starts at $23.13/hr. The salary is an estimate based on an applicant's skills and experience.

Republic National Distributing Company and National Distributing Company are Equal Opportunity/Affirmative Action employers. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability. This policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.

For candidates applying to a job in California, please refer to the California Consumer Privacy Act (CCPA). To learn about the CCPA click here.

RNDC is committed to providing reasonable accommodation to people with disabilities throughout the job application and interview process, to the point of undue hardship. If you require an accommodation during the application or interview process, please email [email protected].