Doorperson (driving) USA

Overview

SP a Metropolis company is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So theres no fumbling with tickets machines apps or credit cards. You just drive in and drive out.

We are the largest parking network in America with over 23000 employees powering mobility at over 4000 locations across North America and Europe.

Today we are reinventing parking. Because its important its everywhere and impacts everyone. Tomorrow we will power checkout-free experiences anywhere you go to make the everyday experiences of living working and playing remarkable - giving us back our most valuable asset time.

Responsibilities

What do I do as a Doorperson/Driver

As our newest team member you will be an integral part of the warm welcome and fond farewell duties include:

• Greet and assist hotel guests arriving and departing the hotel in a professional and courteous manner.
• Safely transporting guests from the resort or parking facility to hotel shopping or other areas depending on location.
• Greet guests at hotel curbside and offer them assistance which can include: opening doors carrying luggage into the hotel and/or directing them to the front desk for check-in.
• Hail taxi cabs for any guest requesting one.
• Dispatch a sufficient number of taxi cabs to the hotel and/or to other loading points.
• Provide accurate information and directions regarding the hotel and/or surrounding area.
• Monitor the hotel entrance for any suspicious activity.
• Communicate with drivers co-workers and supervisors and address any concerns.
• Write factual reports regarding items that deviate from normal operation.
• Identify and report any safety issues immediately to supervisor.
• Clean and maintain surrounding work area (to include glass cleaning and sweeping of trash).
• Clean break room (to include empting trash vacuuming and wiping down of table).
• Complete other duties as assigned.
• Perform vehicle inspections maintaining cleanliness of bus interiors fueling of buses logging trip counts and assisting disabled passengers.
• Responsible for being at work every scheduled day on time and in uniform.
• Possess a valid state-issued drivers license to be carried with driver at all times while on duty.
• Have and maintain an acceptable DMV record.
• Courteously assist Guests by answering any questions they may have. If necessary direct the Guest to the Facility Manager for further assistance.
• Report any known accidents observed or suspected violations of Company policy safety hazards or any unusual occurrence to the Facility Manager.
• Communicate debris water oil spills and etc. to garage office.
• Substitute for Cashiers or Valets when necessary if authorized.
• Have a thorough knowledge of all areas of the garage thorough knowledge of the major streets landmarks and freeways in the area of the garage.
• Assisting guests with luggage and other traveling items if applicable (e.g. operating shuttle buses at an airport location).
• Assist Facility Manager with other duties as needed.

Notes:

This job posting does not include the full range of functions/duties of the position. Associate will be required to perform any other job-related duties as assigned by their supervisor including the corporate office. This document does not create any employment contract implied or otherwise other than an at will employment relationship. A full job description is available upon request.

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required.

Availability to Work : Special shift requirements if any will vary depending on a locations hiring needs. If applicable availability to work 2nd shift 3rd shift and/or week-ends may be be punctual when scheduled to work and have excellent attendance.

Education/Experience Required: Less than High School education or one month related experience training or an equivalent combination of education and guest service and hotel experience preferred.

License Requirement: Must have a valid state-issued drivers license with a current address and acceptable driving record.

Knowledge: Knowledge of metro area is desirable.

Appearance: Associates will be required to maintain a neat and clean appearance and be in complete uniform at all times. Associates are to follow all guidelines stated in the Associate Handbook concerning standards of appearance hygiene grooming and dress.

Language skills : Must be able to read and write English exceptionally well. Ability to communicate effectively with passengers drivers and co-workers on all socio-economical levels. Ability to read and comprehend simple instructions and short correspondence. Be able to write simple correspondence and/or reports legibly. Ability to effectively present information one-on-one and in group situations to guests fellow associates passengers and drivers.

Mathematical Skills : Ability to add subtract two digit numbers and multiply and divide with 10s and 100s. Ability to perform these operations using units of American money.

Reasoning Ability : Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to make sound judgments. Ability to educate others about policy/procedures but not enforce policy/ to apply patience when communicating with others in difficult situations.

Other Skills and Abilities : Ability to carry out assigned tasks and duties completely and effectively. Ability to perform assigned duties with minimal to demonstrate fair and impartial judgment.

Materials and Equipment Directly Used in Role : Hotel shuttle vehicle two way radios various report forms information logs brochures pens and pencils.

Physical Demands and Work Environment : The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the associate is regularly required to stand; walk; use hands to finger handle or feel in order to handle cash and equipment; talk and listen. Associates are frequently required to reach and or sign (communicate) with hands and arms. The associate is occasionally required to sit and climb or work in and around potentially dangerous traffic situations and associates are to be safety conscious at all times. Associates are regularly exposed to outside weather conditions including snow storms and extreme are regularly exposed to high levels of noise and/or fumes from vehicles. Associates on occasion must lift/move up to 75 lbs.

Salary Range : $19.00 per hour

Benefits : Eligible employees will participate in the various benefits plans including medical dental vision flexible spending accounts long/short term disability life insurance accident insurance 401k and paid time off.

SP Hospitalityis an equal opportunity employer committed in policy and practice to recruit hire train and promote inall job classifications without regard to race color religion sex age national origin citizenship statusmarital status sexual orientation veteran status disability or other classes protected by federal or state Hospitalitydoes not tolerate harassment of or retaliation against any employee or applicant on the basis of thesecharacteristics or because the individual exercised his or her EEO rights.

*USA Parking will provide reasonable accommodations during its interviews for individuals with disabilities including providing a sign language interpreter upon request. Please email your request for a reasonable accommodation to this email address:

SP a Metropolis Company may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidates application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process SP retains data relevant to your candidacy including personal information for a period that is reasonably necessary for the use of the tool. If you are hired for the position your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy please contact . We are here to assist you.

Location

US-CA-HALF MOON BAY