Head of Business Operations
- Lead “i18n” expansion: Drive Neon’s international expansion, including market evaluation, regulatory and compliance requirements, operational infrastructure, entity formation, and local partnerships.
- Build the operational glue: Spearhead and manage company metrics, dashboard creation and OKR tracking. Support financial planning, build workflows, systems, and documentation across the company.
- Execute 0→1 strategic initiatives: Lead cross-functional projects critical to Neon’s growth, such as vendor selection, risk/compliance strategy, pricing design, GTM initiatives, and new product strategy.
- Hire and scale the team: Identify future needs, recruit early hires, and create onboarding playbooks to grow beyond an individual contributor model. Own budgeting and financial management for operational initiatives.
- Relentless Drive: High energy, self-starting, and motivated by outcomes over outputs. You thrive in ambiguity and move quickly from idea to flawless execution.
- Clear Communicator: Strong written and verbal communication skills, with a real passion for fintech, payments, e-commerce, and/or gaming that energizes others.
- Builder’s Mindset: Strategic and hands-on: you can write the checklist, determine the sequencing, and then roll up your sleeves to get it done.
- Operational Excellence: Exceptionally organized with strong project management skills, an eye for detail, and a track record of executing complex initiatives.
- Adaptive Grit: Scrappy, high-agency, and comfortable navigating uncertainty. You adjust fast, pitch in wherever needed, and create momentum in unstructured environments.
- 5+ years of startup or high-growth tech experience in an business operations, strategy, product or finance role; or equivalent management consulting experience
- Deep experience driving cross-functional data-driven decisions.
- Excited to travel ~25%
- BA/BS
- Bonus: strong familiarity with, or passion for, payments, e-commerce, gaming.
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