Senior Equity and Quality Specialist

Job Description and Duties

Hybrid Telework Opportunity

Under the direction of the Health Equity and Quality Performance Group Manager, develops, monitors, and reports a single set of health equity and quality measures and a health disparity reduction methodology for evaluating the performance of health care service plans, health insurers, hospitals, and physician organizations. Conducts research and analysis to monitor and evaluate health equity and quality performance and develops dashboards, data visualizations, and summary of analyses for public reporting of health equity and quality performance. Engages in positive relationships with external stakeholders and supports internal and external communications.

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Working Conditions

HCAI offers a hybrid telework schedule with a combination of remote and in-office work schedules for CA residents only. The telework policy is subject to change, and additional in-office days may be required and/or minimal notification may be given to report to the worksite if an urgent need arises. If you are interested in maintaining a life/work balance and not dealing with a daily commute, then this position may be for you!

Telework schedules: The expectation is that all staff will work in office 4 days a week July 1, 2026.

HCAI does not provide visa sponsorship and is not an E-Verify employer.

Special Requirements

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include a copy of your unofficial transcripts and/or license for verification. Official sealed transcripts will be required upon appointment. If it is determined an application does not meet the Minimum Qualifications, the applicant will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Applicants who have been withheld may file an appeal with the State Personnel Board.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Health Program Specialist II

• At least 3 years of experience in health care delivery, health program administration, or health policy, including major responsibility for a significant program.
• Experience engaging with both internal and external stakeholders.
• Experience conducting data analysis and research.
• Experience developing, implementing, or evaluating health-related policies or programs.
• Experience preparing clear and concise reports, memos, and presentations based on data analysis and policy research.
• Experience with data visualization and/or creating public-facing dashboards.
• Knowledge of quality and equity performance measurement, health care delivery system, and state or federal health policy.

• At least 2 years of experience in health care delivery, health program administration, or health policy.
• Experience engaging with both internal and external stakeholders.
• Experience conducting data analysis and research.
• Experience developing, implementing, or evaluating health-related policies or programs.
• Experience preparing clear and concise reports, memos, and presentations based on data analysis and policy research.
• Experience with data visualization and/or creating public-facing dashboards.
• Knowledge of quality and equity performance measurement, health care delivery system, and state or federal health policy.

Benefits

In addition to competitive public employee wages and a comprehensive benefits package, our employees enjoy meaningful and interesting work that supports access to healthcare.

To learn more about benefits for State employees, visit the Salary and Benefits page on the CalHR website.

University of California (UC) and California State University (CSU) employees may qualify to transfer their current and previous employment credit to State of California employment through CalPERS. Human Resources can help with this process upon employment or you can reach out to CalPERS for inquiries at (888) 225-7377.

Additional Application Requirements

You must include: 1) the classification title you are applying for, 2) "JC-#499620", and 3) your source of eligibility (i.e. List Eligibility, Lateral Transfer, Reinstatement, SROA/Surplus) in the “Examination(s) or Job Title(s) for which you applying” section of your application. Applications received without this information may be disqualified.

If you are meeting Minimum Qualifications with education, you MUST include a copy of your unofficial transcripts and/or license for verification. Example: if you are applying for a Staff Services Analyst position based on your Bachelor’s degree, you must attach a copy of your unofficial transcripts showing the conferred date of the degree you obtained. Official sealed transcripts will be required upon appointment. Applicants who fail to provide this information shall be disqualified.

Applications received via email or fax will not be accepted.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - Cover letter required .
• Statement of Qualifications -

  A Statement of Qualifications (SOQ) is required . The SOQ is a separate document with the applicant's Name and Job Control number noted on the top. Responses must be typed and limited to two pages, in Arial font not smaller than size 11.
  Please address the following and include the questions in the SOQ:

  1. Describe how your knowledge, skills, education, and work experience qualify you for this position. Include specific examples related to health program administration, policy development, or health care delivery, particularly in the area of quality and equity performance measurement.
  2. Provide examples of your experience in conducting data analysis or research related to health program administration, policy development, or health care delivery. Highlight how you have utilized data to inform decision-making, develop reports or memos, or contribute to public-facing dashboards or visualizations.
  3. Describe your experience communicating and collaborating with external stakeholders. Include any examples of how you have engaged with health care providers, health plans, insurers, or state agencies, and explain the role you played in supporting project goals or policy implementation.