Scrum Master

Overview

Come work at a place where your expertise and leadership will motivate the team to deliver transformational processes and innovative technical solutions. As a Scrum Master, you will help product owners define user stories, disable roadblocks, and motivate the team to get to the next level. If you are passionate about Agile and are constantly up for new challenges, we want to hear from you!

Responsibilities

• Organize and facilitate daily stand-up meetings, reviews, retrospectives, sprint planning, demos, and other scrum-related activities across the Customer Entitlement Management teams
• Track and communicate scrum metrics including team velocity and sprint/release progress
• Creation/coordination of Release and Change Management activities
• Ensure Agile/scrum concepts and principles are adhered to and make tough calls
• Help the product owner establish and enforce sprint priorities and release delivery deadlines
• Assist with internal and external communication, improving transparency and radiating information
• Coordinate activities between the Customer Entitlement Management and other interdependent teams
• Anticipate and facilitate the impacts of new/changes to business systems
• Support team building and development by utilizing the abilities and skills of individuals, which can include:
• Empowering and supporting self-organization
• Facilitating discussion and conflict resolution
• Fostering a feedback culture
• Ensuring that proper tracking, monitoring, alerts, and response occurs in support of our productions

Requirements

• 5+ years of Scrum Master or Project Manager experience
• Thorough understanding of the software development life cycle (SDLC) and the processes and procedures associated with it
• Be an Agile enthusiast and an experienced scrum master
• Knowledge of iterative and incremental development and the value of metrics
• Understand the value of commitments to delivery made by a development team
• Understand backlog tracking, burndown metrics, velocity, and task definition
• Technically strong to enable engagement in development meetings and discussions
• Bachelor’s degree in information systems, computer science, or related field

Recommended Qualifications

• Strong ability to influence and drive teams to success using Agile/scrum/Lean practices
• Experience managing portfolios, project plans, teams, and reporting
• Ability to work with minimal supervision in a very dynamic, geographically distributed, and timeline sensitive work environment and in matrix structures

#LI-TM1

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Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is

$74,880-$150,280 USD

About Esri

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here .

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

Requisition ID: 2026-3791

Available in

Redlands, CA

Job Category

Information Technology

Role Type

Individual Contributor

Experience Level

Mid Level