Senior Software Engineer - Back End (San Francisco)

Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. This technology ensures that our clients deliver a fantastic customer experience every time. Our client base consists of some of the most well-known brands in the world, and we've proven to generate a 30% gain in agent efficiency, a 44% increase in sales conversion rates, and a 40% growth in customer satisfaction.

Job Description

Responsibilities :

• Play a critical role in the design and implementation of our flagship product.
• Prototype and iterate new feature sets infused with the latest AI technologies.
• Help define technology best practices and research future platform iteration.
• Help mentor our current and future engineering team.
• Work with high-quality, rich datasets from Fortune 500 companies to drive insights for our customers.

Qualifications

Requirements :

• Experience leading or playing a critical role in back-end development for 4+ years, ideally in startup / SaaS environments.
• Strong proficiency in Python , or very similar leading back-end technologies.
• Familiarity with NodeJS, PostgreSQL, Redis, AWS, Docker.
• Working knowledge of design patterns like SOA and microservices is ideal.
• Experience with standard practices like TDD, Scrum / Agile is a plus.
• Experience mentoring other talented engineers.
• Bachelor's degree in Computer Science or similar experience.

Additional Information

Employee wellness and wellbeing are top priorities at Augment. Team members are provided a comprehensive health benefits package including medical, dental, and vision plans tailored to their needs.

HSA savings options and a 401(k) program help employees plan for the future. An unlimited vacation policy keeps everyone refreshed.

We are a nimble, energetic 15-person team with an open and collaborative culture. We enjoy having fun and gathering for weekly lunches [on the company dime], video game nights, happy hours, movies, bowling, ping pong, and our favorite all-you-can-eat Brazilian restaurant.

Augment Solutions is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

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