Crew Management Supervisor
- Assist in scheduling of train assignments.
- Notify train crews of their assignments in a timely manner.
- Maintain accurate records of crew assignments, hours worked, and availability.
- Coordinate with dispatchers, trainmasters, and other departments to ensure smooth operations.
- Monitor crew availability and manage crew changes as needed.
- Ensure compliance with labor agreements, safety regulations, and company policies.
- Handle emergency crew calls and reassignments as necessary.
- Provide excellent customer service to crew members and other stakeholders.
- Assist in the preparation of reports and documentation related to crew scheduling.
- Coordinate vehicle transportation for crew assignments as required.
- Investigate to customer complaints
- Degree in Transportation, Business or related field or equivalent work experience.,
- Previous Crew Management/Scheduling Experience preferred
- Experience or understanding of supervisory roles within an FRA regulated railroad environment.,
- Knowledge of FRA Regulations on Operating rules GCOR, Timetable and Special Instructions.,
- Familiarity with the physical layout and operation of the Authority’s rail system.,
- Must have people skills and management skills to ensure professional interaction with the Operations team.
- Collaborate with transverse teams and helpful colleagues,
- Work with a dedicated team to optimize train operations and ensure safety compliance,
- Utilise our safety-focused working environment,
- Contribute to innovative projects
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