On-site Property Manager

Hyder Property Management Professionals is growing and is seeking a full-time Property Manager to oversee affordable housing property in the nearby area. The Property Manager is in sole charge of the housing community to which they are assigned. Property managers must manage and direct operations of the housing community in accordance with the policies and procedures prescribed by the Owner, the Governing Agency, Management Agent, and Fair Housing Laws. Position will handle 59 units. On-site living 2br unit available.

Qualifications

• Successful candidate should have Tax Credit experience.

• Must have proven 2 years Property Management experience including leasing operations.

• Possess strong customer service, leadership, be friendly and compassionate, multitasking, excellent communication and organizational skills and ability to manage and maintain a superior apartment community.

• Maintain a valid Driver's License at all times.

• Maintain valid automobile insurance at all times.

• Maintain a personal appearance compatible with image of community, positive attitude, assertive, and a capable role model for subordinates.

• Demonstrate integrity on a personal as well as a professional level.

• Attentive to details.

• Team player with a strong work ethic and ability to interact with a variety of people and personality types.

• Solve problems involving residents, personnel, finances, and emergency situations while remaining professional.

• Be goal oriented.

• Experience with low income and the homeless population (depending on property)

Expectations:

• Become proficient in the operation of the property computer, scanner, copier, calculator and any other office machines necessary

• Adhere to office schedule as approved by supervisor and according to the needs of the property

• Attain a working knowledge of the following software: Yardi and IDOC

• Attend educational courses as directed by Human Resources or Supervisor and pass Agency-required or Employer tests

• Become fully competent in Agency rules and procedures within ninety days of hire

• Must be able and willing to follow all procedures in Manager’s Handbook and Agency Instructions. Maintain property in compliance with the appropriate agency

• Supervise personnel; keep staff personal calls, social networking, cell phone usage limited to breaks and emergency needs.

Responsibilities will include but are not limited to the following:

• Implementation of the Management Plan, Affirmative Fair Housing Marketing Plans, Agency and Company policies and the Manager’s Handbook provided by employer.

• Review of prospective resident’s rental applications for initial eligibility. Rental of Apartments in accordance with Agency Requirements, Tenant Selection Plan and the Wait List. Completion of lease agreements and conducting entry interviews with new tenants outlining conditions and terms for occupancy along with the completion of the entire application and Agency certification. The application process for move in (when a unit is available) should take no more than 14 working days and commence no later than 24 hours after a 30-day notice to vacate is given.

• Providing residents with their interim and annual re-certification paperwork along with conducting re-certification interviews assuring all paperwork is done on time and in accordance with Agency requirements.

• Collection of rent in a timely manner, issuance of receipts and serving the appropriate late rent notices on time. Making daily bank deposits.

• Walking the property at least once a week for physical inspections and vacancy verifications and one time per month at night to check lighting. Completing semi-annual unit inspections twice a year.

• Perform and report all business and transactions to the Corporate Office on a timely basis in accordance with the Manager’s Handbook and monthly Site Manager Calendar.

• Proper preparation and submission in a timely manner of timecards, corporate reporting and required property reports as stated in the Monthly Site Calendar and Manager’s Handbook.

• Supervision of maintenance and other personnel which includes performance of annual evaluations and documented interim consultations. These are to be reviewed by the Supervisor prior to presentation to employee after which the original is sent to the Corporate Office to be filed in the employee’s personnel file.

• Selection of outside contractors in accordance with the Manager’s Handbook. This includes but is not limited to obtaining competitive bids, initiating approval of contractors within OPS, and verifying and collecting insurance certificates for workers compensation and liability insurance from all contractors and their sub-contractors.

• Handling the Purchasing process for the community. This includes but is not limited to the preparation of Purchase Order Requests, verification of receipt of purchases, and first review and submission of invoices to accounts payable in accordance with the written OPS procedures. Accounting for petty cash. Arranging for approved outside services, such as trash collection, utility service, mail service, telephone installation, exterminators, etc., as required.

• Establishing good resident relation policies and adhering to housing assignment procedures. Promoting harmonious relationships among residents, housing personnel, and persons of neighboring communities. In resolving complaints of residents the manager must be able to handle problems with discretion and fairness in accordance with Fair Housing.

• The position requires a great deal of personal contact with other people and agencies. Manager must maintain good working relations with the local police and fire departments, governing officials, any other community resources that are programmed and designed to assist the residents as well as owners, vendors and other employees.

• Being available to assist, in any means necessary, for all file audits and physical inspections by Government Agencies or the Management Company.

• Keep proper documentation of resident files, incident reports, and other events related to the property.

In some instances, the employee will:

• Be required to be bilingual in English and Spanish.

• Be able to report in English to supervisory staff and authorities any emergency conditions that may exist from time to time. Then must have the flexibility to follow through on the handling of said emergencies in accordance with the Crisis Management Procedure.

• Be asked to assist in the management of other properties or the training of a new manager.

• Need to go to court on an eviction, small claims issue or another legal situation that may arise.

• Perform such duties as may be requested from time to time by their Supervisor or other Corporate personnel.

Benefits:

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance