Systems Analyst

Job Description and Duties

Join the Application Development Bureau and play a vital role in shaping the future of criminal justice technology! As part of our team you’ll design, implement, and maintain statewide information systems that directly support law enforcement efforts. We value innovation and collaboration, offering you the chance to work on impactful projects that enhance public safety. Be part of a mission-driven organization where your skills can truly make a difference!

Under the general direction of the Criminal Records Applications Unit (CRAU) Information Technology Supervisor II (IT Sup) II, the Information Technology Specialist (ITS) I is a member of the mission critical Systems Analysis team that maintains and monitors the cohesiveness between the technology and program clients. Accordingly, the ITS I is responsible to sustain effective communications with all stakeholders and team members, possesses keen analytical skills, and demonstrates the ability to problem solve. These attributes are essential for the successful navigation through the business analysis, systems analysis, product development, systems maintenance, and project management intersecting processes.

The unit’s system portfolio includes the Automated Criminal History System and it’s interfaces. The ITS I works closely with program clients, unit developers, database administrators and consultants. The ITS I performs systems analysis reviews and clarifications in regards to business and functional requirements. In addition, the ITS I confirms technical requirements with other ITS I and ITS II’s who are responsible for software engineering and architecture. The ITS I collaborates with CRAU’s developers, administrators and consultants to facilitate the completion of as-is system architecture, database schema, programming code, testing certifications, and disaster recovery documents. The ITS I works with the same team to document and recommend to-be technical solutions. The ITS I is the central Customer Relationship Manager (CRM) and monitors and processes requests submitted to CRAU’s intake process. The CRM systems include a unit email in-box, a JIRA application, and an IT service and change request management system. The incumbent may participate on projects as a systems analyst, technology coordinator, or project coordinator.

You will find additional information about the job in the .

Working Conditions

This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.

This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Special Requirements

A fingerprint check is required.

Clearly indicate JC – 504617 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.

If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.

Applying electronically is highly encouraged.

A background check is required.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience with Oracle relational database technologies including PL/SQL.
• Problem solving and root cause identification skills.
• Strong organizational, time management, customer service and interpersonal skills.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Visio and Outlook) and Microsoft Project.
• Ability to confidently and effectively communicate through written and oral communication.
• Ability to analyze data and situations, draw sound conclusions, and take effective actions.
• Ability to adjust to changing situations and priorities while being able to work both independently and in a team environment.
• Experience creating technical documentation in accordance with industry proven best practices and methodologies.
• Knowledge of best practices for configuration management, change management, and service improvement.
• Active PMP Certification, Applicant to provide a copy of the PMP certificate.
• Knowledge of Subversion, Toad, SQl Developer, Maven, Jenkins, jMeter, and jUnit.

Benefits

Please access this link for information on benefits afforded to employees who work for the State of California - .

Additional Information About Application Filing

Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements.