Projects and Planning Group Supervisor

Job Description and Duties

Hybrid Telework Opportunity

This is the full supervisory level. Under general direction incumbent plans, organizes and directs the work of one or more information technology (IT) programs or units, and may occasionally perform the most difficult or sensitive work. This level directly or indirectly supervises all lower-level information technology and support staff performing work in any domain or combination of IT domains. At this level, the incumbent may also: identify, document, and monitor defined service levels and performance management standards; manage contracts; ensure compliance to project management standards; develop scope of work; and participate in vendor/product solution evaluation and selection.

The IT Supervisor II performs the following Business Technology Management and Project Management functions:

• Identify, document, monitor and measure the performance and effectiveness of technology services using tools and methodologies.
• Perform contract management to ensure the terms and conditions are met.
• Ensure compliance with State Project Management standards.
• Direct all stages of the Project Approval Lifecycle.
• Provide input for the development of project feasibility analyses.
• Perform project reporting’s to oversight agencies.
  

The incumbent is responsible for planning and managing enterprise initiatives, technology projects, and related administrative activities including portfolio and project management, business analysis and process management, organizational change management, IT budgets and contracts, and legislative analyses. This involves planning, organizing, coordinating, and directing the activities of the senior analysts, technical leads, and project teams. The incumbent engages in close collaboration with IT Operations, division management, executive staff and other key stakeholders to ensure the Office of Technology Services (OTS) meets identified performance objectives and drives value to business outcomes across the enterprise.

The incumbent is responsible for developing teams and staff to achieve a high level of competence in project management, systems development lifecycle methods, and service quality and service quality. The incumbent monitors and evaluates team performance to ensure necessary services and support are delivered.

The incumbent plays a key role in transforming OTS into a customer-oriented, business-driven service delivery organization by exemplifying departmental core values and providing constructive feedback to colleagues regarding the implementation of those values.

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Working Conditions

HCAI offers a hybrid telework schedule with a combination of remote and in-office work schedules for CA residents only. The telework policy is subject to change, and additional in-office days may be required and/or minimal notification may be given to report to the worksite if an urgent need arises.

Telework schedules: The expectation is that all staff will work in office 4 days a week July 1, 2026.

HCAI does not provide visa sponsorship and is not an E-Verify employer.

Special Requirements

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include a copy of your unofficial transcripts and/or license for verification. Official sealed transcripts will be required upon appointment. If it is determined an application does not meet the Minimum Qualifications, the applicant will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Applicants who have been withheld may file an appeal with the State Personnel Board.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• At least 3 years of experience with strategic planning, portfolio management and project governance
• At least 3 years of experience managing or working with the Software Development Life Cycle (SDLC)
• At least 3 years of experience with development of project management methodologies
• At least 3 years of experience managing client and stakeholder relationships
• At least 2 years of business analysis experience
• Project Management Professional (PMP) certification
• Understanding of State Project Approval and Oversight processes
• Experience leading, training and mentoring project teams

Benefits

In addition to competitive public employee wages and a comprehensive benefits package, our employees enjoy meaningful and interesting work that supports access to healthcare.

To learn more about benefits for State employees, visit the Salary and Benefits page on the CalHR website.

HCAI is housed in a state-of-the-art building outside of downtown off Interstate-5. Enjoy a great work environment with many amenities, including FREE PARKING and fully equipped pay-per-charge electric vehicle charging stations. HCAI is close to many dining and shopping choices.

University of California (UC) and California State University (CSU) employees may qualify to transfer their current and previous employment credit to State of California employment through CalPERS. Human Resources can help with this process upon employment or you can reach out to CalPERS for inquiries at (888) 225-7377.

Additional Application Requirements

You must include: 1) the classification title you are applying for, 2) "JC-#504868", and 3) your source of eligibility (i.e. List Eligibility, Lateral Transfer, Reinstatement, SROA/Surplus) in the “Examination(s) or Job Title(s) for which you are applying” section of your application. Applications received without this information may be disqualified.

If you are meeting Minimum Qualifications with education, you MUST include a copy of your unofficial transcripts and/or license for verification. Example: if you are applying for a Staff Services Analyst position based on your Bachelor’s degree, you must attach a copy of your unofficial transcripts showing the conferred date of the degree you obtained. Official sealed transcripts will be required upon appointment. Applicants who fail to provide this information shall be disqualified.

Applications received via email or fax will not be accepted.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is required. (The SOQ is a separate document with your Name and Job Control number noted on the top, typed in Arial 12 pt font, no more than two pages.) Resumes and cover letters do not take the place of the SOQ. Applications without a clearly titled SOQ or failure to follow instructions above will not be considered for the position.
  1. Please describe how your knowledge, skills, experience, and education relate to the qualifications listed in the job description.
  2. Please describe your leadership styles and your experience in managing project teams.
  3. Please provide examples of how you have effectively managed stakeholder relationships.