Service Technician II - Floater, Santa Barbara & Goleta, CA Areas

Position Summary

Job Overview/Purpose

The Service Technician – Float Role provides day-to-day maintenance support to multiple communities of different sizes and styles throughout the portfolio, as needed and works closely with the on-site Service Technicians to diagnosis, repair, turn, and service units according to company standards. The Service Technician - Float role has a specific home base community and floats to several apartment communities as needed. Interfaces with external/internal customers and residents on a regular basis and should be flexible with availability depending on the needs of the property.

Job Requirements/Essential Duties

• Perform maintenance work orders and necessary documentation as needed in a timely and courteous manner.
• Support on-site technicians with repairs or turns of vacant units requiring service of fixtures, water leaks, electrical inspection, bulb and fixture replacement, entry and shower doors, wall base and door trim, cabinets, shelving, and fencing. Gas and electrical appliance repair or replacement. Mold and mildew clean up. Caulking, wall heaters, filters, hardware, locks, screens, windows, drawers, alarms, etc.
• Respond to, monitor, and communicate the progress of service work orders.
• Effectively communicate with residents, team members, supervisors, vendors, verbally and in writing.
• Maintain tools, equipment, and workspace to ensure they are organized and in proper working order, request replacements as necessary.
• Demonstrate intermediate to advanced knowledge of hand and power tools in maintenance and repair of appliances, plumbing, electrical, carpentry, touch up painting, light dry wall, etc.
• Demonstrated knowledge and ability to follow proper safety techniques in accordance with internal and external company, community, OSHA, EPA policies and procedures.
• Respond to resident maintenance service requests by making sound technical decisions in order to identify, diagnose, and make repairs in all facilities within a community.
• Collaborate and communicate with the community manager and on-site staff to ensure quality, efficiency, and cost-effective standards are achieved in a timely manner.
• Promote and deliver the highest standard of internal and external customer service.
• Participate in the emergency after-hours “On-Call” rotation schedule as required.
• Maintain parts inventory and prepare monthly inventory report.
• Perform other duties as assigned.

What Towbes Offers

• Competitive wages! This a full-time, non-exempt hourly pay: $24.76 - $35.82
• Work Shift available: Tuesday - Saturday; 11:00AM - 8:00PM
• A rewarding work environment
• Health Insurance: medical, dental, vision, life, and long-term disability
• 401k and liberal company match
• Paid vacation/sick time programs
• Local Coastal Housing Partnership benefits

The Towbes Group is an Equal Opportunity/Affirmative Action Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.